Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.


March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.


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Defending the Doctor

  • March 15, 2016

In an interview for American Healthcare Leader, Beth Cushing, VP, Claims, CRICO shares her passion for her work in medical malpractice.

Beth_Cushing_web_©Ken_KotchElizabeth Cushing, Esq. is the Vice President of Claims at CRICO and has been with the organization for more than 16 years. In this interview, she talks about the personal connection she feels when working with physician-defendants and why she is so passionate about that work.

Citation for the full-text article:

Ramakrishnan U. Defending the Doctor.
Am Healthcare Leaders
. 2016.