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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Strategies Boost ED Communication

  • September 1, 2011

Full access to this article is found online via subscription to the Healthcare Risk Management publication.


Provider participants in the collaboration organized by Crico Strategies concluded that optimal physician-nurse communication at critical junctures in ED care are key to reducing diagnosis-related errors. They listed these key areas of information and/or vulnerabilities affecting information exchange that most often contribute to diagnostic errors in the ED.