Closing the Loop: Safer Ambulatory Referrals in the EHR Era

  • January 10, 2018
  • | 2:00 PM – 3:00 PM |
  • ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​IHI/NPSF Professional Learning Series Webcast​

David Y. Ting, MD, FACP, FAAP

Closing the Loop: A Guide to Safer Ambulatory Referrals in the EHR Era

Associate Medical Director

Information Systems

MassGeneral Hospital for Children


Luke Sato, MD

Senior Vice President and Chief Medical Officer for CRICO and Assistant Clinical Professor of Medicine at Harvard Medical School

Hardeep Singh, MD, MPH

Chief, Health Policy, Quality & Informatics Research Program at the Center for Innovations in Quality, Effectiveness, and Safety

Tejal K. Gandhi, MD, MPH, CPPS

Chief Clinical and Safety Officer, Institute for Healthcare Improvement

Webinar Information:

View more information about the course and credits arrowtinyblue



Based upon the recently released paper by IHI/NPSF, upon completion of this webinar, attendees will be able to:
  • Describe the importance and goals of a closed-loop referral process
  • List general barriers that need to be considered
  • Identify both technical and process-oriented recommendations to optimize the reliability of the referral process


Continuing Education

This continuing education activity carries 1 contact hour for nurses, physicians, risk managers, quality professionals, and general audience. More information on continuing education credits can be found here.