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2016

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Mind the Gaps: Avoiding the Risks of Communication Failures in Patient Care

June 9, 2016 | 8:30 AM – 4:30 PM | Boston, MA

On Thursday, June 9, 2016 we convened for Mind the Gaps: Avoiding the Risks of Communication Failures in Patient Care, to discuss breakdowns in communication that can contribute to patient harm.

Mind the Gaps attendees learned the breadth and depth of this major patient safety risk through data and the real stories that illustrate what goes wrong. They also heard what their colleagues are doing to close communication gaps in informed consent, referral and test result management, and improving handoffs. And because all solutions depend on a concerted effort to make them work, we concluded the day with an exploration of the role of empathy—for patients and colleagues—in helping them mind and eliminate communication gaps.

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2016 Clinical Coders Collaborative

November 2, 2016 8:00 AM – November 3, 2016 12:00 PM |

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Best Medical Practices 2016: Maximizing Skills, Minimizing Risks

November 5, 2016 | 7:00 AM – 4:00 PM | Martin Conference Center, Harvard Medical School

Maximizing Skills, Minimizing Risk

A CME Course for CRICO-insured primary care physicians

As a primary care provider, you are often the first line of care for patients with increasingly complex health issues. Primary care physicians are at particularly high risk for malpractice suits because of a missed or delayed diagnosis (especially missed cancers).

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2016 AMC PSO: Quality, Risk and Patient Safety Leadership Day

December 1, 2016 | 7:30 AM – 2:00 PM |

“Exploring the dynamics of safety culture and organizational reliability”

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2016 AMC PSO: Culture of Safety Workshop

December 2, 2016 | 7:30 AM – 2:30 PM |

“Exploring the dynamics of safety culture and organizational reliability”

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