News
Communication Breakdowns Drive Diagnostic Failure in Emergency Medicine
Jan 08, 2014
Having studied diagnostic failures in emergency departments for more than five years, CRICO Strategies—a division of the Risk Management Foundation of the Harvard Medical Institutions (a CRICO Company)—has also found that communication failures lead to diagnostic failures in emergency medicine, a leading cause of malpractice claims.
Read the full-text article:
Carr S. Communication Breakdowns Drive Diagnostic Failure in Emergency Medicine. The Newsletter of the Society to Improve Diagnosis in Medicine. January 2014:1-3.
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Effects of Poor Communication in Healthcare
News
Exploring the effects of poor communication in health care, this HIPAA Journal article, published December 23, 2023, cites data from CRICO’s med mal database.
Assessing the Impact of Hospital Mergers and Acquisitions on Safety Culture with Proactive Risk Assessments
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Hospitals seeking to understand patient safety strengths and vulnerabilities in the context of mergers/acquisitions benefit more from a third-party perspective than from a limited internal process. CRICO’s Risk Assessment Unit has access to a rich body of work to help articulate identified factors and by which to frame improvement recommendations.

Postpartum Malpractice Claims: Can We Understand Preventable Harms and Socioeconomic Factors?
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Candello Member
In a multifactorial study, The Doctors Company (a Candello member organization) investigated postpartum claims to develop clinical recommendations to decrease the risks of postpartum morbidity and mortality.
How Does Work Environment Relate to Diagnostic Quality? A Prospective, Mixed Methods Study in Primary Care
News
CRICO Grants
The aim of this CRICO-funded study was to develop a tool assessing key elements of the diagnostic assessment process and apply it to a series of diagnostic encounters examining clinical notes and the encounters’ recorded transcripts.