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What’s My Risk Library
By Lisa D. Ellis, Jock Hoffman

What’s My Risk Library

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When Virtual Isn’t Good Enough, And Patients Refuse to Come In
By Tom A. Augello, CRICO

Find out how to respond when patients decline recommendations around virtual care. The AMC PSO patient safety alert, called Informed Patient Refusal in Virtual Care, includes a review of likely malpractice allegations and contributing factors. Safety Net interviews one of the co-authors, Dr. Adrienne Allen, Senior Director of Quality, Safety and Sustainability at North Shore Physicians Group Mass General Brigham Salem.

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Lahey RAP Testimonial
By Tom A. Augello, CRICO

CRICO’s risk assessment unit is heralded as a positive, helpful partner who helps lead organizations to impactful patient safety changes via clearly defined actions.

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Cardiac Event Mismanaged in ED
By Jennifer Clair MacCready, CRICO, Tom A. Augello, CRICO

An otherwise healthy 50-year-old woman presented to the Emergency Department with atypical chest pain. Discharge and death the next morning followed.

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Fixing Today’s Patient Safety Problem
By Jock Hoffman, CRICO

Understanding where one adverse event fits into the bigger picture is essential for an efficient and effective response.

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Patient Safety in an Understaffed Care Setting
By Jock Hoffman, CRICO

If you are “open for business,” then even patients who may be fully aware of, and empathetic about, staffing shortages will expect the same level of care safety as before.

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Support for Your Equity Efforts, An Atypical Chest Pain Case, and More
By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Insights February 2022. Support for Your Equity Efforts, An Atypical Chest Pain Case, and More.

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Malpractice Case Studies Aren’t Just Somebody Else’s Troubles
By Jock Hoffman, CRICO

For sustained learning, nothing takes the “numb” out of numbers like a poignant story. Visit our case studies and learn how to prevent malpractice mistakes.

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Patient Safety Alerts Library

Each AMC PSO Patient Safety Alert takes an in-depth look at one or two topics such as Patient Falls and Results Management. Visit our library to see the available reports and fill out a form to receive a PDF of one or more issues. 

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Woman’s Stroke Progressed in ED without Intervention
By Tom A. Augello, CRICO

The patient needed to be evaluated by a stroke team and a neurologist promptly to decide whether any treatment was indicated or possible. Triage should be the same whether the ER was empty or overcapacity.

 

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