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  • kc_sps_2016_1

    The Art & Science of Provider-to-Patient Communication

    by Adam Schaffer, MD, MPH | June 14, 2017

    A recent book entitled, If I Understood You, Would I Have This Look on My Face? by actor Alan Alda (a.k.a. Hawkeye Pierce, MD) describes how essential it is for physicians to communicate clearly and compassionately with their patients.

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    Mind the Gaps: Learning How to Avoid Miscommunication Pitfalls

    by Lisa Heard, MSN, RN, CGRN, CPHQ and Gretchen Ruoff, MHP, CPHRM | June 14, 2016

    Stories of patient harm resulting from a gap in communication were the inspiration for the 10th Annual CRICO Patient Safety Symposium, held at the Revere Hotel in Boston on June 9th. 

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  • Why Communication Matters

    by Missy Padoll | February 1, 2016

    If organizations had super powers, CRICO’s would be our data and our commitment to eradicate clinical vulnerabilities. Our data helps save lives.

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    July Safety Salute | CRICO/Harvard Surgical Chiefs’ Safety Collaborative

    by Katharine Schuler, CRICO | July 9, 2015

    We salute the Chiefs of Surgery who convened and developed the guidelines that are still used today to inform resident-attending communication.

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  • kc_sps_2014_6_recording

    Can I Record This Visit?

    by Jock Hoffman | May 13, 2015

    Massachusetts clinicians reading a recent Washington Post article about patients recording doctor visits might be interested to know...


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    Should You Tweet? Social Media in Health Care

    by Missy Padoll | January 13, 2015

    In the past five years, the prevalence of social media as a personal communication tool has become enmeshed in our culture. The impact of Twitter, Facebook, SnapChat, YouTube, and other such tools have generated significant debate as to the merits and detriments of these electronic modes of exchange. There is, however, a larger issue when you link social media with the delivery of health care and the emerging risks faced by clinicians who don’t fully appreciate the potential risks of its use.

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  • Guidelines for Blog Comments

    by Katy Schuler, CRICO | June 1, 2014

    Please share your thoughts! The CRICO Blog offers an open forum for discussion of patient safety, medical malpractice, and health care industry stories. We plan to share our thoughts and hope you will do the same.

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