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Expertise. Innovation. Empathy. Respect.


CRICO’s employees serve the Harvard medical community, Strategies clients, and affiliated organizations with expertise, innovation, empathy, and respect. We take pride in knowing that our services promote patient safety and the just resolution of conflict.

Executive Leadership

This team of leaders are united in their commitment to the CRICO mission: Protecting Providers. Promoting Safety.


Communications delivers marketing, research, web management, event planning, strategic intelligence, branding, and effective communication.


Facilities staff is responsible for oversight and management of the CRICO office space at 1325 Boylston Street in Boston.

Human Resources

The team answers inquiries individuals may have regarding employment opportunities with CRICO.


This team provides strategic asset allocation and investment manager selection.


Strategies clients benefit from use of products and services that reduce medical error and malpractice exposure.

Claims Department

Claims works with risk management representatives of the CRICO-covered institutions as well as defense counsel, to ensure superior service.

Corporate Counsel

This team supports CRICO and institutional general counsels. 


Finance provides administrative and analytic support for financial and insurance managers at our member institutions.

Information Solutions

 This team provides CRICO with the right technology solutions to support its goals.

Patient Safety

This team serves a vital role in risk reduction with our member institutions.


Underwriting supports the strategic direction of CRICO by anticipating the changes in the medical and risk climates, understanding member activities and trending underwriting data.