Member Risk Managers
Find your institution's risk manager or key contact.
First Line of Defense
Every CRICO member institution has designated key individuals to serve as liaisons for CRICO-insured clinicians.
These individuals should be the first point of contact for any issues related to loss prevention (including receipt of malpractice-related documents). Once you have spoken with your institution-based risk management representative, the Claims manager associated with your institution will be available to assist you.
Anna Jaques Hospital
25 Highland Ave
Newburyport, MA 01950
Main Phone: 978.463.1000
www.ajh.org
Sandra Levin
Chief Quality Officer
Phone ext: 1128
E-mail Sandra Levin
Atrius Health
275 Grove Street Suite 3-300, Newton, MA 02466
Main Phone: 617.559.8016
www.atriushealth.org
Thomas Isaac, MD, MPH
Senior Medical Director, Quality and Safety, Performance Excellence
Atrius Health (HVMA)
Phone: 781.849.2428
E-mail Thomas Isaac
Beth Israel Deaconess Medical Center
330 Brookline Ave, 20 Overland St., Suite 540, Boston, MA 02215
Main Phone: 617.667.7000
www.bidmc.harvard.edu
Dorothy Flood, BSN, RN
Director of Patient Safety
E-mail Dorothy Flood
Christine Joyce
Patient Safety Coodinator/Risk Manager
Email Christine Joyce
Erin McCobb
Patient Safety Coodinator/Risk Manager
Email Erin McCobb
Melissa McNamara
Patient Safety Coodinator/Risk Manager
Email Melissa McNamara
Kym Peterson
Patient Safety Coodinator/Risk Manager
Email Kym Peterson
Crosby Bennett
Manager, Correspondence
Medical Records
Health Information Management Department
E-mail Crosby Bennett
Beth Israel Deaconess Hospital – Milton
199 Reedsdale Road
Milton, MA 02186
Main Phone: 617.696.4600
www.miltonhospital.org
Alexander J. Campbell, MSN, RN, NE BC, CPHQ
Director, Healthcare Quality & Patient Safety
Phone: 617.313.1053
E-mail Alexander Campbell
Beth Israel Deaconess Hospital – Needham
148 Chestnut Street Needham, MA 02492
781.453.3000
Amy Taylor, RN, JD
Risk and Patient Safety Manager
E-mail Amy Taylor
Beth Israel Deaconess Hospital – Plymouth
275 Sandwich Street
Plymouth, MA 02360
Main Phone: 508.746.2000
http://www.bidplymouth.org/
Judy Van Tilburg
Sr. Dir. Quality & Pt Safety
Phone: 508.830.2101
E-mail Judy Van Tilburg
Gretchen Kilbourne
Pt Advocate
Phone: 508.830.2521
E-mail Gretchen Kilbourne
Beth Israel Lahey Health Primary Care
464 Hillside Avenue, Suite 304
Needham, MA 02494-1227
Ailish Wilkie
Director, Patient Safety and Risk Management at Beth Israel Lahey Health
Phone: 617.754.0543
Beverly Hospital (aka Northeast Hospital Corporation)
85 Herrick Street
Beverly, Massachusetts 01915
Main Phone: 978.922.3000
https://www.beverlyhospital.org
Barbara McCarthy RN, MPH, CIC, CPHQ, CPHRM, FASHRM
Enterprise Risk Officer
Phone: 978.922.3000 x 2854
E-mail Barbara McCarthy
Trish Goodwin
Risk Management Specialist
Phone: 978.922.3000 x2799 | F: 978.524.7931
Email Trish Goodwin
Boston Children’s Hospital
300 Longwood Avenue, Boston, MA 02115
Main Phone: 617.355.6000
www.childrenshospital.org
Elise Woodard, MS, RN
Manager, Patient Safety
Program for Patient Safety and Quality
Phone: 617.355.8065 | Fax: 617.730.0637
E-mail Elise Woodard
Rosemary Galvin, RN, MS, CPNP
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Rosemary Galvin
David J. Davis, MM, RN, NEA-BC
Vice President, Patient Safety,
Quality and Regulatory Affairs
Program for Patient Safety and Quality
Phone: 617.919.6816 | Fax: 617.730.0637
E-mail David Davis
Patricia Galvin, MSN, RN, CNOR, CPHQ
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Patricia Galvin
Joanne Landers, MSN, RN, CPN, CCTN
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Joanne Landers
Grace Leblanc, MSN, RN, CPN, CPPS
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Grace Leblanc
James J. Horgan, Esq.
Lead General Counsel
Boston Children’s Hospital
Mailing address: 300 Longwood Avenue, Boston MA 02115
Office Location: 1 Brookline Place, 6th floor Suite 630 (Rm 637.3)
Phone: 617-919-1554| Fax: 617-730-1952
E-mail James Horgan
Brigham and Women’s Hospital
Clinical Compliance & Risk Management
41 Ave Louis Pasteur, Suite 211, Boston, MA 02115
Main Phone: 617.264.3005 | Fax: 617.264.3015
www.brighamandwomens.org
Karen Fiumara, RPh, PharmD
Executive Director of Patient Safety
Phone: 617.732.7543
E-mail Karen Fiumara
Sheila Giovannini, JD
Risk Manager
Department of Clinical Compliance and Risk Management
Phone: 617.264.5848
E-mail Sheila Giovannini
Dave Seaver, RPh, JD
Risk Manager
Phone: 617.264.5849
E-mail Dave Seaver
Marissa McLean, RN, JD, CPHRM
Risk Manager
Phone: 617.264.5850
Email: Marissa McLean
Brigham and Women’s Faulkner Hospital
Belkin House
1153 Centre Street, Boston MA 02130
Main Phone: 617.983.7000
www.faulknerhospital.org
Beth Uhl-Israel, MBA, CPHRM, CPHQ
Director, Risk Management
Phone: 617.983.7970
E-mail Beth Ul-Israel
Cambridge Health Alliance
Somerville Hospital, 230 Highland Avenue, Somerville, MA 02143
Main Phone: 617.665.1000
www.challiance.org
Brianne Goodwin, JD, MSN, MPH, MSB
Director, Risk Management
Phone: 617.591.4495
E-mail Brianne Goodwin
Lorraine Murphy, MS, RN
Ambulatory Risk Manager
Phone: 617.591.4485 | Fax: 617.591.4490
E-mail Lorraine Murphy
Cooley Dickinson
30 Locust St., Northampton, MA 01061
Main Phone: 413.582.2000
http://www.cooley-dickinson.org
Elise Titus M.S.
Director of Risk Management, Patient Safety, and Regulatory Compliance
Patient Safety Officer
Patient Care Assessment Coordinator
Phone: 413.582.2128 | Fax 413.923.9395
E-mail Elise Titus
Jenna Messer
Risk Manager
Civil Rights Officer
Cooley Dickinson Health Care
30 Locust Street, Northampton, MA 01061
Phone: 413.582.2569
E-mail Jenna Messer
Dana-Farber Cancer Institute
44 Binney Street, Boston, MA 02115
Main Phone: 617.632.3000
www.dfci.harvard.edu
Dana Platt, MSHCA, RN, CPHRM
Senior Director Patient Safety, Risk Management & Infection Control
E-mail Dana Platt
Gail Marlowe, RN, JD, MHA, CPPS, CPHRM
Risk Manager
E-mail Gail Marlowe
Kelly Haynes, RN, JD
Risk Manager
Phone: 617.816.1599
E-mail Kelly Haynes
Harbor Medical Associates
77 Accord Park Drive
Building D-5
Norwell, MA 02061
Main Phone: 781.952.1500
www.hsdm.harvard.edu
Karen Gray, RN
Manager of Performance Management
Phone: 781.952.1383 | Fax 508.630.2458
E-mail Karen Gray
Harvard School of Dental Medicine
188 Longwood Avenue, Boston, MA 02115
Main Phone: 617.432.1000
www.hsdm.harvard.edu
Harvard University
Main Phone: 617.495.1000
www.harvard.edu
Department of Insurance
739 Holyoke Center
1350 Massachusetts Avenue, Cambridge, MA 02138
Harvard University Health Services
75 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.495.3271
www.huhs.harvard.edu
Allison Bidgood
Director of Medical Records
Phone: 617.496.1630 | Fax: 617.495.8077
E-mail Allison Bidgood
Jonathan Mills
Director Performance Improvement and Patient Safety
Phone: 617.496.8801
E-mail Jonathan Mills
Joslin Diabetes Center
One Joslin Place, Boston, MA 02215
Main Phone: 617.732.2400
www.joslin.harvard.edu
Sanjeev Mehta, MD
Director of Quality, CMO
E-mail Sanjeev Mehta
Judge Baker Children’s Center
53 Parker Hill, Boston, MA 02120-3225
Main Phone: 617.232.8390
www.jbcc.harvard.edu
Lahey Hospital and Medical Center
41 Mall Road, Burlington, MA 01805
Main Phone: 781.744.5100
https://www.lahey.org
Karen Schoonmaker, MSN, RN, CPPS
Director Risk Management, Patient Safety & Patient Relations
Phone: 781.744.7475
E-mail Karen Schoonmaker
Mary Jane McKenna, RN, MSN, JD
Risk Management & Patient Safety
Tel: 781.744.7022 | Fax: 781.744.1547
Phone: 781.548.105 | Pager: 781.256.9109
Email Mary J McKenna
Martha’s Vineyard
1 Hospital Road, Oak Bluffs, MA 02557
Main Phone: 508.693.0410
https://www.mvhospital.com/
Megan Luizzi
Risk Manager
E-mail Megan Luizzi
Massachusetts Eye & Ear Infirmary
243 Charles Street, Boston, MA 02114
Main Phone: 617.523.7900
www.meei.harvard.edu
Mary Kennedy
Risk Manager
Phone: 617.573.3790 | Fax: 617.573.3207
E-mail Mary Kennedy
Mass General Brigham at Home
https://partnerscommunityphysicians.org/
Jason Tuchin, MBA, MPH
Executive Director, Practice Operations
Phone: 781.433.3763
E-mail Jason Tuchin
Massachusetts General Hospital
55 Fruit Street, Boston, MA 02114
Main Phone: 617.726.2000
http://www.massgeneral.org
Lauren J. O’Connor, JD
Director Risk Management
Massachusetts General Physicians Organization
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.6469 | Fax: 617.724.4810
E-mail Lauren O’Connor
McLean Hospital
115 Mill Street, Belmont, MA 02478
Main Phone: 617.855.2000
www.mcleanhospital.org
Gail Tsimprea, PhD
Chief Quality and Risk Management Officer
Phone: 617.855.2514 | Fax: 617.855.3536
E-mail Gail Tsimprea
M.I.T. Health Services
MIT Medical, 77 Massachusetts Avenue, Cambridge, MA 02139
Main Phone: 617.253.4481
http://web.mit.edu/medical/
Elene Scheff
Director, Ciinical Quality and Risk Management, MIT Medical
25 Carleton Street. E23-427
Cambridge, MA 02142-4307
Phone: 617.253.1317
E-mail Elene Scheff
Mount Auburn Hospital
330 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.492.3500
http://www.mountauburnhospital.org/
Maureen McGurty-Rakiey, BSN, RN, CPPS
Director of Patient Safety
Phone: 617.499.5665 x.4879| Fax: 617.499.5132
E-mail Maureen McGurty-Rakiey
Megan J. Goguen, J.D.
Risk Manager
Phone: 617.499.5665 x 4671
E-mail Megan Goguen
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Nantucket Cottage
57 Prospect Street
Nantucket, MA 02554
Main Phone: 508.825.8100
Sandra Van Gundy
VP Quality, Risk, and Patient Experience
Phone: 508.825.8118 | Fax: 508.825.8327
E-mail Sandra Van Gundy
New England Baptist Hospital
125 Parker Hill Avenue, Boston, MA 02120
Main Phone: 617.754.5800
www.nebh.org
Katie Corrigan, MSN, RN
Quality Performance Manager
Phone: 617.754.5172 | Fax: 617.754.5390
E-mail Katie Corrigan
Lauren Koloski, RN, MSN
Quality & Patient Safety
Phone: 617.754.5568 | Fax: 617.754.5390
E-mail Lauren Koloski
Tricia Ide, RN, MS
Senior Director of Quality, Patient Safety
Phone: 617.754.5164
E-mail Tricia Ide
Mary Sullivan Smith, RN
Senior V.P. Chief Operating Officer and Chief Nursing Officer
Phone: 617.754.5888 | Fax: 617.754.5390
E-mail Mary Sullivan
Newton-Wellesley Hospital
2014 Washington Street, Newton, MA 02462
Main Phone: 617.243.6000
www.nwh.org
Amanda Rendall-Johnson, BSN, RN, CPN
Risk Manager, Risk Management | Quality, Patient Safety & Experience
Phone: 617.243.5828
E-mail Amanda Rendall-Johnson
Christine Perry, RN MSN
Risk Manager, Risk Management | Quality, Patient Safety & Experience
Phone: 617-243-5845
E-mail Christine Perry
North Shore Medical Center
Union Hospital Campus
500 Lynnfield Street, Lynn, MA 01904
Main Phone: 781.581.9200
http://nsmc.partners.org/about_nsmc
North Shore Physicians Group
Two Corporation Way, Suite 180
Peabody, MA 01960
Main Phone: 978.825.7100
http://www.northshorephysicians.org
Tatum O'Sullivan, RN, MHSA, CPHRM
Ambulatory Risk & Patient Safety Manager
Phone: 978.573.4336 | Fax: 978.573.4395
E-mail Tatum O'Sullivan
Partners Community Physicians Organization
https://partnerscommunityphysicians.org/
Jason Tuchin, MBA, MPH
Executive Director, Practice Operations
Phone: 781.433.3763
E-mail Jason Tuchin
Pentucket Medical Associates/Partners Community Physicians Organization
Pentucket Medical
One Parkway
Haverhill, MA 01830
Main Phone: 978.521.3200
https://pmaonline.com
Krysta Calnan, RN
Clinical Risk Manager
Phone: 978.469.5442
E-mail Krysta Calnan
Salem Hospital
81 Highland Avenue, Salem, MA 01970
Main Phone: 978.741.1200
www.nsmc.partners.org
Carrie Arrieta
Director of Risk Management
Phone: 978.354.3559
E-mail Carrie Arrieta
Spaulding Rehabilitation Hospital – Boston
300 First Avenue, Charlestown, MA, 02129
Main Phone: 617.952.5000
www.spauldingrehab.org
Debra Blyth-Wilk, JD, RN, CPHQ
Director of Quality and Compliance
Phone: 617.952.5310
E-mail Debra Blyth-Wilk
Sharon McLean
Quality and Compliance Specialist
Phone: 617.952.5312
E-mail Sharon Mclean
Spaulding Rehabilitation Hospital – Cambridge
1575 Cambridge Street, Cambridge, MA 02138
Main Phone: 617.573.2700
http://www.spauldingrehab.org/locations/cambridge-ma/
Mary O’Quinn
Director of Quality and Compliance
Director Patient Safety & Risk Management, Spaulding Rehab Network
Phone: 617.758.5538 | Fax: 617.234.7985
E-mail Mary O’Quinn
Spaulding Rehabilitation Hospital– Cape Cod
311 Service Road, East Sandwich, MA 02537
Main Phone: 508.833.4000
http://spauldingrehab.org/locations/sandwich-ma/
Diane Galazzo, RN, BSN, MBA
Director, Quality & Compliance
Phone: 508.833.4003
E-mail Diane Galazzo
Union Hospital
See North Shore Medical Center - Union Hospital Campus
Wentworth Douglass Hospital
789 Central Avenue, Dover, NH 03820
Main Phone: 603.742.5252
Wentworth Douglass Hospital
Erin Wigmore, BS, MHA
Sr. Director of Risk Management/Survey Readiness
Phone: 603.740.2863
E-mail Erin Wigmore
Christine Dodier, BSN, RN
271 Locust Street, Dover, NH, 03820
Clinical Risk Manager
Risk Management/Survey Readiness
Phone: 603.740.2580
E-mail Christine Dodier
Jackie Estabrook
271 Locust Street, Dover, NH, 03820
Risk Insurance Claims Manager
Risk Management/Survey Readiness
Phone: 603.740.3328
E-mail Jackie Estabrook
Winchester Hospital
41 Highland Avenue, Winchester, MA 01890
Main Phone: 781.729.9000
Winchester Hospital
Mary Beth Strauss, RN, ACNO
Quality/Pt Safety/Risk
Phone: 781.756.2584
E-mail Mary Beth Strauss
Janet Liddell, RN
Manager, Risk & Patient Safety
Phone: 781.756.2101
E-mail Janet Liddell