Subscriber Risk Managers
Find your institution’s risk manager or key contact.

First Line of Defense

Every CRICO subscriber institution has designated key individuals to serve as liaisons for CRICO-insured clinicians.

These individuals should be the first point of contact for any issues related to loss prevention (including receipt of malpractice-related documents). Once you have spoken with your institution-based risk management representative, the Claims manager associated with your institution will be available to assist you.

Anna Jaques Hospital

25 Highland Ave Newburyport, MA 01950
Main Phone: 978.463.1000

Sandra Levin
Chief Quality Officer
Phone ext: 1128
E-mail Sandra Levin


Atrius Health

275 Grove Street Suite 3-300, Newton, MA 02466
Main Phone: 617.559.8016

Nathan W. Samuels, DNP, MSN, ANP-BC
Medical Director of Safety at Atrius / PCP at Beverly
Atrius Health (HVMA)
Phone: 978.232.7179 (x27179)
E-mail Nathan Samuels


Beth Israel Deaconess Medical Center

330 Brookline Ave, 20 Overland St., Suite 540, Boston, MA 02215
Main Phone: 617.667.7000

Dorothy Flood, BSN, RN
Director of Patient Safety
E-mail Dorothy Flood

Christine Joyce
Patient Safety Coodinator/Risk Manager
Email Christine Joyce

Erin McCobb
Patient Safety Coodinator/Risk Manager
Email Erin McCobb

Melissa McNamara
Patient Safety Coodinator/Risk Manager
Email Melissa McNamara

Kym Peterson
Patient Safety Coodinator/Risk Manager
Email Kym Peterson

Crosby Bennett
Manager, Correspondence
Medical Records
Health Information Management Department
E-mail Crosby Bennett


Beth Israel Deaconess Hospital – Milton

199 Reedsdale Road
Milton, MA 02186
Main Phone: 617.696.4600 

Alexander J. Campbell, MSN, RN, NE BC, CPHQ
Director, Healthcare Quality & Patient Safety
Phone: 617.313.1053
E-mail Alexander Campbell


Beth Israel Deaconess Hospital – Needham

148 Chestnut Street Needham, MA 02492

Amy Taylor, RN, JD
Risk and Patient Safety Manager
E-mail Amy Taylor


Beth Israel Deaconess Hospital – Plymouth

275 Sandwich Street
Plymouth, MA 02360
Main Phone: 508.746.2000

Judy Van Tilburg
Sr. Dir. Quality & Pt Safety
Phone: 508.830.2101
E-mail Judy Van Tilburg

Laurie Raymond
Risk Management Specialist
E-mail Laurie Raymond

Laurie Reilly
Risk Management Specialist
E-mail Laurie Reilly


Beth Israel Lahey Health Primary Care

464 Hillside Avenue, Suite 304
Needham, MA 02494-1227

Ailish Wilkie
Director, Patient Safety and Risk Management
Phone: 617.754.0543

E-mail Ailish Wilkie

Denise Peterson, RN, MMH, CPPS
Risk and Patient Safety Manager
Phone: 617.921.1398

E-mail Denise Peterson


Beverly Hospital (aka Northeast Hospital Corporation)

85 Herrick Street
Beverly, Massachusetts 01915
Main Phone: 978.922.3000

Enterprise Risk Officer
Phone: 978.922.3000 x 2854
E-mail Barbara McCarthy

Trish Goodwin
Risk Management Specialist
Phone: 978.922.3000 x2799 | F: 978.524.7931
Email Trish Goodwin


Boston Children’s Hospital

300 Longwood Avenue, Boston, MA 02115
Main Phone: 617.355.6000

Elise Woodard, MS, RN
Manager, Patient Safety
Program for Patient Safety and Quality
Phone: 617.355.8065 | Fax: 617.730.0637
E-mail Elise Woodard 

Rosemary Galvin, RN, MS, CPNP
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Rosemary Galvin

David J. Davis, MM, RN, NEA-BC
Vice President, Patient Safety,
Quality and Regulatory Affairs Program for Patient Safety and Quality
Phone: 617.919.6816 | Fax: 617.730.0637
E-mail David Davis

Patricia Galvin, MSN, RN, CNOR, CPHQ
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Patricia Galvin

Joanne Landers, MSN, RN, CPN, CCTN
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Joanne Landers

Grace Leblanc, MSN, RN, CPN, CPPS
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Grace Leblanc

James J. Horgan, Esq.
Lead General Counsel
Boston Children’s Hospital
Mailing address: 300 Longwood Avenue, Boston MA 02115
Office Location: 1 Brookline Place, 6th floor Suite 630 (Rm 637.3)
Phone: 617-919-1554| Fax: 617-730-1952
E-mail James Horgan 

Brigham and Women’s Hospital

Clinical Compliance & Risk Management
41 Ave Louis Pasteur, Suite 211, Boston, MA 02115
Main Phone: 617.264.3005 | Fax: 617.264.3015

Karen Fiumara, RPh, PharmD
Executive Director of Patient Safety
Phone: 617.732.7543
E-mail Karen Fiumara

Sheila Giovannini, JD
Risk Manager
Department of Clinical Compliance and Risk Management
Phone: 617.264.5848
E-mail Sheila Giovannini

Dave Seaver, RPh, JD
Risk Manager
Phone: 617.264.5849
E-mail Dave Seaver

Marissa McLean, RN, JD, CPHRM
Risk Manager
Phone: 617.264.5850
Email: Marissa McLean


Brigham and Women’s Faulkner Hospital

Belkin House
1153 Centre Street, Boston MA 02130
Main Phone: 617.983.7000


Cambridge Health Alliance

Somerville Hospital, 230 Highland Avenue, Somerville, MA 02143
Main Phone: 617.665.1000

Brianne Goodwin, JD, MSN, MPH, MSB
Director, Risk Management
Phone: 617.591.4495
E-mail Brianne Goodwin

Lorraine Murphy, MS, RN
Ambulatory Risk Manager
Phone: 617.591.4485 | Fax: 617.591.4490
E-mail Lorraine Murphy


Cooley Dickinson

30 Locust St., Northampton, MA 01061
Main Phone: 413.582.2000 

Elise Titus M.S.
Director of Risk Management, Patient Safety, and Regulatory Compliance
Patient Safety Officer
Patient Care Assessment Coordinator 
Phone: 413.582.2128 | Fax 413.923.9395
E-mail Elise Titus

Jenna Messer
Risk Manager
Civil Rights Officer
Cooley Dickinson Health Care
30 Locust Street, Northampton, MA 01061
Phone: 413.582.2569
E-mail Jenna Messer


Dana-Farber Cancer Institute

44 Binney Street, Boston, MA 02115
Main Phone: 617.632.3000

Dana Platt, MSHCA, RN, CPHRM
Senior Director Patient Safety, Risk Management & Infection Control
E-mail Dana Platt

Gail Marlowe, RN, JD, MHA, CPPS, CPHRM
Risk Manager
E-mail Gail Marlowe

Kelly Haynes, RN, JD
Risk Manager
Phone: 617.816.1599
E-mail Kelly Haynes


Exeter Hospital

5 Alumni Dr, Exeter, NH 03833
Main Phone: 603.778.7311

Lori Cabot
Director of Risk Management and Patient Safety
Phone: 603.580.6587
E-mail Lori Cabot


Harbor Medical Associates

77 Accord Park Drive
Building D-5
Norwell, MA 02061
Main Phone: 781.952.1500

Karen Gray, RN
Manager of Performance Management
Phone: 781.952.1383 | Fax 508.630.2458
E-mail Karen Gray


Harvard School of Dental Medicine

188 Longwood Avenue, Boston, MA 02115
Main Phone: 617.432.1000


Harvard University

Main Phone: 617.495.1000 

Department of Insurance
739 Holyoke Center
1350 Massachusetts Avenue, Cambridge, MA 02138


Harvard University Health Services

75 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.495.3271

Allison M. Bidgood, RHIA, CHPC
Director Health Information Services | Privacy Officer
Phone: 617.496.1630 | Fax: 617.495.8077
E-mail Allison Bidgood

Mallory Finne
Patient Advocate and Manager of Patient Relations
Phone: 617.495.7583
E-mail Mallory Finne

Jonathan Mills
Director, Healthcare Quality & Patient Safety
Phone: 617.496.8801
E-mail Jonathan Mills


Joslin Diabetes Center

One Joslin Place, Boston, MA 02215
Main Phone: 617.732.2400

Sanjeev Mehta, MD
Director of Quality, CMO

E-mail Sanjeev Mehta


Judge Baker Children’s Center

53 Parker Hill, Boston, MA 02120-3225
Main Phone: 617.232.8390


Lahey Hospital and Medical Center

41 Mall Road, Burlington, MA 01805
Main Phone: 781.744.5100

Karen Schoonmaker, MSN, RN, CPPS
Director Risk Management, Patient Safety & Patient Relations
Phone: 781.744.7475
E-mail Karen Schoonmaker

Mary Jane McKenna, RN, MSN, JD
Risk Management & Patient Safety
Tel: 781.744.7022 | Fax: 781.744.1547
Phone: 781.548.105 | Pager: 781.256.9109
Email Mary J McKenna


Martha’s Vineyard

1 Hospital Road, Oak Bluffs, MA 02557
Main Phone: 508.693.0410

Megan Luizzi
Risk Manager
E-mail Megan Luizzi


Massachusetts Eye & Ear Infirmary

243 Charles Street, Boston, MA 02114
Main Phone: 617.523.7900

Mary Kennedy
Risk Manager
Phone: 617.573.3790 | Fax: 617.573.3207
E-mail Mary Kennedy


Mass General Brigham at Home

Braintree Office: 45 Rockdale Street, Suite 100, Braintree, MA 02184
Newton Office: 95 Wells Avenue, Suite 320, Newton, MA 02459
Chelsea Office: 70 Everett Ave, Chelsea, MA 02150
Beverly Office: 152 Conant Street, 3rd floor, Beverly, Ma  01915

Judith Flynn MBA BSN RN CHC 
Vice President Patient Care Quality, Compliance Officer
Phone: 781.290.4051 | Fax: 781.290.4050
E-mail Judith Flynn 

Kate Arpino 
Quality & Compliance Specialist
Braintree office
Phone: 978.880.5767
E-mail Kate Arpino 

Melissa Raistrick 
Quality & Compliance Specialist
Beverly office
Phone:  781.330.5859
E-mail Melissa Raistrick 

Alicia Savini 
Quality & Compliance Specialist
Chelsea office
Phone: 781.330.5859
E-mail Alicia Savini 

Paula Terrio 
Quality & Compliance Specialist
Newton office
Phone: 781.290.4051
E-mail Paula Terrio 


Mass General Brigham Community Physicians

Jason Tuchin, MBA, MPH
Executive Director, Practice Operations
Phone: 781.433.3763
E-mail Jason Tuchin


Massachusetts General Hospital

55 Fruit Street, Boston, MA 02114
Main Phone: 617.726.2000

Lauren J. O’Connor, JD
Director Risk Management
Massachusetts General Physicians Organization
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.6469 | Fax: 617.724.4810
E-mail Lauren O’Connor


McLean Hospital

115 Mill Street, Belmont, MA 02478
Main Phone: 617.855.2000

Gail Tsimprea, PhD
Chief Quality and Risk Management Officer
Phone: 617.855.2514 | Fax: 617.855.3536
E-mail Gail Tsimprea


M.I.T. Health Services

MIT Medical, 77 Massachusetts Avenue, Cambridge, MA 02139
Main Phone: 617.253.4481

Elene Scheff
Director, Clinical Quality and Risk Management, MIT Medical
25 Carleton Street. E23-427
Cambridge, MA 02142-4307
Phone: 617.253.1317
E-mail Elene Scheff


Mount Auburn Hospital

330 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.492.3500

Aliysa Rajwani, BDS, MPH, CPHQ
Director of Quality and Patient Safety
Phone: 617.499.4879| Fax: 617.499.5132
E-mail Aliysa Rajwani


Nantucket Cottage

57 Prospect Street Nantucket, MA 02554
Main Phone: 508.825.8100

Sandra Van Gundy
VP Quality, Risk, and Patient Experience
Phone: 508.825.8118 | Fax: 508.825.8327
E-mail Sandra Van Gundy


New England Baptist Hospital

125 Parker Hill Avenue, Boston, MA 02120
Main Phone: 617.754.5800

Katie Corrigan, MSN, RN
Quality Performance Manager
Phone: 617.754.5172 | Fax: 617.754.5390
E-mail Katie Corrigan

Lauren Koloski, RN, MSN
Quality & Patient Safety
Phone: 617.754.5568 | Fax: 617.754.5390
E-mail Lauren Koloski

Tricia Ide, RN, MS
Senior Director of Quality, Patient Safety
Phone: 617.754.5164
E-mail Tricia Ide

Mary Sullivan Smith, RN
Senior V.P. Chief Operating Officer and Chief Nursing Officer
Phone: 617.754.5888 | Fax: 617.754.5390
E-mail Mary Sullivan


Newton-Wellesley Hospital

2014 Washington Street, Newton, MA 02462
Main Phone: 617.243.6000

Jane McCarthy, RN
Senior Manager for Risk, Safety & Patient/Family Relations
E-mail Jane McCarthy


North Shore Medical Center

Union Hospital Campus

500 Lynnfield Street, Lynn, MA 01904
Main Phone: 781.581.9200 


North Shore Physicians Group

Two Corporation Way, Suite 180
Peabody, MA 01960
Main Phone: 978.825.7100

Tatum O'Sullivan, RN, MHSA, CPHRM
Ambulatory Risk & Patient Safety Manager
Phone: 978.573.4336 | Fax: 978.573.4395
E-mail Tatum O'Sullivan


Pentucket Medical Associates/Partners Community Physicians Organization

Pentucket Medical
One Parkway
Haverhill, MA 01830
Main Phone: 978.521.3200

Krysta Calnan, RN
Clinical Risk Manager
Phone: 978.469.5442
E-mail Krysta Calnan


Salem Hospital

81 Highland Avenue, Salem, MA 01970
Main Phone: 978.741.1200

Carrie Arrieta
Director of Risk Management
Phone: 978.354.3559
E-mail Carrie Arrieta


Spaulding Rehabilitation Hospital – Boston

300 First Avenue, Charlestown, MA, 02129
Main Phone: 617.952.5000 

Debra Blyth-Wilk, JD, RN, CPHQ
Director of Quality and Compliance
Phone: 617.952.5310 
E-mail Debra Blyth-Wilk

Sharon McLean
Quality and Compliance Specialist
Phone: 617.952.5312
E-mail Sharon Mclean


Spaulding Rehabilitation Hospital – Cambridge

1575 Cambridge Street, Cambridge, MA 02138
Main Phone: 617.573.2700 

Mary O’Quinn
Director of Quality and Compliance
Director Patient Safety & Risk Management, Spaulding Rehab Network
Phone: 617.758.5538  | Fax: 617.234.7985
E-mail Mary O’Quinn


Spaulding Rehabilitation Hospital–Cape Cod

311 Service Road, East Sandwich, MA 02537
Main Phone: 508.833.4000 

Diane Galazzo, RN, BSN, MBA
Director, Quality & Compliance
Phone: 508.833.4003
E-mail Diane Galazzo


Union Hospital

See North Shore Medical Center - Union Hospital Campus


Wentworth Douglass Hospital

789 Central Avenue, Dover, NH 03820
Main Phone: 603.742.5252
Wentworth Douglass Hospital

Erin Wigmore, BS, MHA
Sr. Director of Risk Management/Survey Readiness
Phone: 603.740.2863
E-mail Erin Wigmore

Christine Dodier, BSN, RN
271 Locust Street, Dover, NH, 03820
Clinical Risk Manager
Risk Management/Survey Readiness
Phone: 603.740.2580
E-mail Christine Dodier

Jackie Estabrook
271 Locust Street, Dover, NH, 03820
Risk Insurance Claims Manager
Risk Management/Survey Readiness
Phone: 603.740.3328
E-mail Jackie Estabrook


Winchester Hospital

41 Highland Avenue, Winchester, MA 01890
Main Phone: 781.729.9000
Winchester Hospital

Mary Beth Strauss, RN, ACNO
Quality/Pt Safety/Risk
Phone: 781.756.2584
E-mail Mary Beth Strauss

Janet Liddell, RN
Manager, Risk & Patient Safety
Phone: 781.756.2101
E-mail Janet Liddell


Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.