CRICO MDs ONLY: Register to access your facesheet, and more.

First Line of Defense

Every CRICO member institution has designated key individuals to serve as liaisons for CRICO-insured clinicians.

These individuals should be the first point of contact for any issues related to loss prevention (including receipt of malpractice-related documents). Once you have spoken with your institution-based risk management representative, the CRICO Claims Manager associated with your institution will be available to assist you.

AB  | CD | E | F | G | H |  I | J | K | L | MN | O | P | Q | R | S | T | U | V | W | X | Y | Z


Atrius Health

275 Grove Street Suite 3-300, Newton, MA 02466
Main Phone: 617.559.8016

Thomas Isaac, MD, MPH
Senior Medical Director, Quality and Safety, Performance Excellence
Atrius Health (HVMA)
Phone: 781.849.2428
E-mail Thomas Isaac


Beth Israel Deaconess Medical Center

330 Brookline Ave, 20 Overland St., Suite 540, Boston, MA 02215
Main Phone: 617.667.7000

Pat Folcarelli, RN, PhD
VP of Patient Safety
Silverman Institute for Health Care Quality and Safety
330 Brookline Ave, Suite 203, Boston, MA 02215
Phone: 617.667.4204
E-mail Pat Folcarelli

Mary Fay, RN, MS
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9757 Fax: 617.975.9730
E-mail Mary Fay

Stacey Lunetta, RN, MPH
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality & Safety
Phone: 617.975.9762 Fax: 617.975.9730
E-mail Stacey Lunetta

Cheryle Totte, RN, MS
Director of Patient Safety
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9765 | Pager: 32339 | Fax: 617.975.9730
E-mail Cheryle Totte

Carolyn Wheaton, RN, MS
Patient Safety Coordinator/Ambulatory Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9766 | Fax: 617.975.9730
E-mail Carolyn Wheaton

Crosby Bennett
Manager, Correspondence
Medical Records
Health Information Management Department
Fax: 617.975.9730
E-mail Crosby Bennett

Dorothy Flood, RN
Patient Safety Coordinator/Risk Manager
Phone: 617.975.9752
Fax: 617.975.9730
E-mail Dorothy Flood



Beth Israel Deaconess Hospital–Affiliated Physician Group
Beth Israel Deaconess HealthCare

464 Hillside Avenue, Suite 304
Needham, MA 02494-1227

 Pending replacement


Beth Israel Deaconess Hospital – Milton

199 Reedsdale Road
Milton, MA 02186
Main Phone: 617.696.4600 

Alexander J. Campbell, MSN, RN, NE BC, CPHQ
Director, Healthcare Quality & Patient Safety
Phone: 617.313.1053
E-mail Alexander Campbell


Beth Israel Deaconess Hospital – Needham

148 Chestnut Street Needham, MA 02492

Carolyn Gifford RN, MS
Risk Manager and Regulatory Specialist
Phone: 781.453.6042
E-mail Carolyn Gifford


Beth Israel Deaconess Hospital – Plymouth

275 Sandwich Street
Plymouth, MA 02360
Main Phone: 508.746.2000

Judy Van Tilburg
Sr. Dir. Quality & Pt Safety
Phone: 508.830.2101
E-mail Judy Van Tilburg

Gretchen Kilbourne
Pt Advocate
Phone: 508.830.2521
E-mail Gretchen Kilbourne


Boston Children’s Hospital

300 Longwood Avenue, Boston, MA 02115
Main Phone: 617.355.6000

Elise Woodard, MS, RN
Manager, Patient Safety
Program for Patient Safety and Quality
Phone: 617.355.8065 | Fax: 617.730.0637
E-mail Elise Woodard

Kelly Haynes, RN, JD
Office of General Counsel
Patient Care & Risk Management
Phone: 617.355.4934 | Fax: 617.730.1952
E-mail Kelly Haynes

Rosemary Galvin, RN, MS, CPNP
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Rosemary Galvin

Anne Elizabeth Barrett, RN, MSN
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.919.1550
E-mail Anne Elizabeth Barrett

Doreen Thomases, CPH, HAC
Director, Patient Safety & Clinical Regulatory Compliance
Program for Patient Safety and Quality
Phone: 617.355.8185
E-mail Doreen Thomases


Brigham and Women’s Hospital

Clinical Compliance & Risk Management
41 Ave Louis Pasteur, Suite 211, Boston, MA 02115
Main Phone: 617.264.3005 | Fax: 617.264.3015

Karen Fiumara, RPh, PharmD
Executive Director of Patient Safety & Risk Management
Phone: 617.732.7543
E-mail Karen Fiumara

Sheila Giovannini, JD
Risk Manager
Department of Clinical Compliance and Risk Management
Phone: 617.264.5848
E-mail Sheila Giovannini

Kim Ridge, RN, Esq., BSN,JD
Risk Manager
Phone: 617.264.5858
E-mail Kim Ridge

Dave Seaver, RPh, JD
Risk Manager
Phone: 617.264.5849
E-mail Dave Seaver

Marissa McLean, RN, JD, CPHRM
Risk Manager
Phone: 617.264.5850
Email: Marissa McLean


Brigham and Women’s Faulkner Hospital   

Belkin House
1153 Centre Street, Boston MA 02130
Main Phone: 617.983.7000

Allyson N. Hammerstedt, Esq.
Senior Risk Manager, Department of Risk Management and Clinical Compliance
Phone: 617.983.7970 | Fax: 617.983.7236
E-mail Allyson Hammerstedt

Christi Clark Barney RN, MSN
Executive Director of Patient Safety, Quality & Risk Management
Phone: 617.983.7449
E-mail Christi Clark Barney


Cambridge Health Alliance      

Somerville Hospital, 230 Highland Avenue, Somerville, MA 02143
Main Phone: 617.665.1000

Brianne Goodwin, JD, MSN, MPH, MSB
Director, Risk Management
Phone: 617.591.4495
E-mail Brianne Goodwin

Lorraine Murphy, MS, RN
Ambulatory Risk Manager
Phone: 617.591.4485 | Fax: 617.591.4490
E-mail Lorraine Murphy

Karen Schoonmaker, RN
Director, Risk management
Phone: 617.591.4496 | Fax: 617.591.4490
E-mail Karen Schoonmaker


Cooley Dickinson

30 Locust St., Northampton, MA 01061
Main Phone: 413.582.2000

Deborah L. Gard
Director, Quality and Patient Safety
Phone: 413.582.4736| Fax 413.923.9395
E-mail Deborah Gard


Dana-Farber Cancer Institute    

44 Binney Street, Boston, MA 02115
Main Phone: 617.632.3000

Dorothy T. Doweiko, RN, BSN, MHA
Risk Manager
Department of Quality Assessment/Risk Management
Phone: 617.632.3253 | Fax: 617.632.5343
E-mail Dorothy T. Doweiko


Harbor Medical Associates

77 Accord Park Drive
Building D-5
Norwell, MA 02061
Main Phone: 781.952.1500

Karen Gray, RN
Manager of Performance Management
Phone: 781.952.1383 | Fax 508.630.2458
E-mail Karen Gray


Harvard School of Dental Medicine

188 Longwood Avenue, Boston, MA 02115
Main Phone: 617.432.1000


Harvard University

Main Phone: 617.495.1000 

Department of Insurance
739 Holyoke Center
1350 Massachusetts Avenue, Cambridge, MA 02138


Harvard University Health Services

75 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.495.3271

Maria Cross
Director of Medical Records
Phone: 617.496.1630 Fax: 617.495.8077
E-mail Maria Cross

Jonathan Mills
Director Performance Improvement and Patient Safety
Phone: 617.496.8801
E-mail Jonathan Mills


Joslin Diabetes Center   

One Joslin Place, Boston, MA 02215
Main Phone: 617.732.2400

David DiFiore
VP of Clinical Operations 
Phone: 617.309.1926
E-mail David Difiore


Judge Baker Children’s Center

53 Parker Hill, Boston, MA 02120-3225
Main Phone: 617.232.8390


Martha’s Vineyard

1 Hospital Road, Oak Bluffs, MA 02557
Main Phone: 508.693.0410

Kristyn Mitchell , BSN, RN, CPHQ
Chief Quality Officer
Phone: 508.957.9551
E-mail Kristyn Mitchell


Massachusetts Eye & Ear Infirmary 

243 Charles Street, Boston, MA 02114
Main Phone: 617.523.7900

Mary Kennedy
Risk Manager
Phone: 617.573.3790 | Fax: 617.573.3207
E-mail Mary Kennedy

Kathleen Connly
Patient Care Representative
Phone: 617.573.3008 | Fax: 617.573.3207
E-mail Kathleen Connly


Massachusetts General Hospital

55 Fruit Street, Boston, MA 02114
Main Phone: 617.726.2000

Lauren J. O’Connor, JD
Associate Risk Manager
Massachusetts General Physicians Organization
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.6469 | Fax: 617.724.4810
E-mail Lauren O’Connor


McLean Hospital

115 Mill Street, Belmont, MA 02478
Main Phone: 617.855.2000

Gail Tsimprea, PhD
Chief Quality and Risk Management Officer
Phone: 617.855.2514 | Fax: 617.855.3536
E-mail Gail Tsimprea


M.I.T. Health Services

MIT Medical, 77 Massachusetts Avenue, Cambridge, MA 02139
Main Phone: 617.253.4481

Ashley Hague
Executive Director
MIT Medical E23 Room 329
Phone: 617.253.1744 | Fax: 617.258.0439
E-mail Ashley Hague


Mount Auburn Hospital

330 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.492.3500

Margaret Martello, RN, BSN
Director Risk Management and Regulatory Affairs
Phone: 617.499.5665  x4671 | Fax: 617.499.5132
E-mail Margaret Martello


Nantucket Cottage

57 Prospect Street Nantucket, MA 02554
Main Phone: 508.825.8100

Nancy S. Pittman
Director of Contracting/Compliance and Privacy Officer
Phone: 508.825.8203 | Fax: 508.825.8327
E-mail Nancy S. Pittman


New England Baptist Hospital  

125 Parker Hill Avenue, Boston, MA 02120
Main Phone: 617.754.5800

Katie Corrigan, MSN, RN
Quality Performance Manager
Phone: 617.754.5172 | Fax: 617.754.5390
E-mail Katie Corrigan

Lauren Koloski, RN, MSN
Quality & Patient Safety
Phone: 617.754.5568 | Fax: 617.754.5390
E-mail Lauren Koloski

Tricia Ide, RN, MS
Senior Director of Quality, Patient Safety
Phone: 617.754.5164
E-mail Tricia Ide

Mary Sullivan Smith, RN
Senior V.P. Chief Operating Officer and Chief Nursing Officer
Phone: 617.754.5888 | Fax: 617.754.5390
E-mail Mary Sullivan


Newton-Wellesley Hospital

2014 Washington Street, Newton, MA 02462
Main Phone: 617.243.6000

Jamie M. Verdi, JD, LLM
Director of Compliance and Risk Management
Chief Compliance Officer
Office of Quality, Patient Safety and Experience
Phone: 617.243.5789| Fax: 617.243.5602
E-mail Jamie Verdi


North Shore Medical Center
Union Hospital Campus

500 Lynnfield Street, Lynn, MA 01904
Main Phone: 781.581.9200 


North Shore Medical Center
Salem Hospital Campus

81 Highland Avenue, Salem, MA 01970
Main Phone: 978.741.1200

Carrie Arrieta
Director of Risk Management
Phone: 978.354.3559
E-mail Carrie Arrieta


North Shore Physicians Group

Two Corporation Way, Suite 180
Peabody, MA 01960
Main Phone: 978.825.7100

Tatum O'Sullivan, RN, MHSA, CPHRM
Ambulatory Risk & Patient Safety Manager
Phone: 978.573.4336 | Fax: 978.573.4395
E-mail Tatum O'Sullivan


Partners Health Care at Home

281 Winter Street, Waltham, MA 02451

Christine Chan, MSHC  
Program Manager
Center for Population Health
399 Revolution Drive–Suite 1030
Somerville, MA 02145
Phone: 7 857.282.5912
E-mail Christine Chan 


Partners HealthCare System, Inc.  

Prudential Tower
800 Boylston Street, Suite 1150
Boston, MA 02199-8001
Main Phone: 617.821.2618

Christine Chan, MSHC
Program Manager
Center for Population Health
399 Revolution Drive–Suite 1030
Somerville, MA 02145
Phone: 857.282.5912
E-mail Christine Chan


Pentucket Medical Associates/Partners Community Physicians Organization

Pentucket Medical
One Parkway
Haverhill, MA 01830
Main Phone: 978.521.3200

none at this time


Spaulding Rehabilitation Hospital – Boston

300 First Avenue, Charlestown, MA, 02129
Main Phone: 617.952.5000 

Debra Blyth-Wilk, JD, RN, CPHQ
Director of Quality and Compliance
Phone: 617.952-5310 
E-mail Debra Blyth-Wilk

Sharon McLean
Quality and Compliance Specialist
Phone: 617.952.5312
E-mail Sharon Mclean


Spaulding Rehabilitation Hospital – Cambridge

1575 Cambridge Street, Cambridge, MA 02138
Main Phone: 617.573.2700 

Mary O’Quinn
Director of Quality and Compliance
Director Patient Safety & Risk Management, Spaulding Rehab Network
Phone: 617.758.5538  | Fax: 617.234.7985
E-mail Mary O’Quinn


Spaulding Rehabilitation Hospital– Cape Cod

311 Service Road, East Sandwich, MA 02537
Main Phone: 508.833.4000 

Diane Galazzo, RN, BSN, MBA
Director, Quality & Compliance
Phone: 508.833.4003
E-mail Diane Galazzo


Union Hospital

See North Shore Medical Center - Union Hospital Campus


Wentworth Douglass Hospital

789 Central Avenue, Dover, NH 03820
Main Phone: 603.742.5252
Wentworth Douglass Hospital

Erin Wigmore, BS, MHA
Sr. Director of Risk Management/Survey Readiness
E-mail Erin Wigmore

Ellie Daigle, MJ, RN, CPHRM
Clinical Risk Manager
E-mail Ellie Daigle