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First Line of Defense

Every CRICO member institution has designated key individuals to serve as liaisons for CRICO-insured clinicians.

These individuals should be the first point of contact for any issues related to loss prevention (including receipt of malpractice-related documents). Once you have spoken with your institution-based risk management representative, the CRICO Claims Manager associated with your institution will be available to assist you.

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Atrius Health

275 Grove Street Suite 3-300, Newton, MA 02466
Main Phone: 617.559.8016
www.atriushealth.org

Beverly Loudin, MD, MPH
Medical Director of Patient Safety and Risk Management
Atrius Health (HVMA)
Phone: 617.559.8572 Fax: 617.559.8377
Email: Beverly Loudin

Ailish M. Wilkie, MS, CPHQ
Director of Patient Safety & Risk Management
Atrius Health (HVMA)
Phone: 617.559.8269
Ailish M. Wilkie

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Beth Israel Deaconess Medical Center

330 Brookline Ave, Overland 540, Boston, MA 02215
Main Phone: 617.667.7000
www.bidmc.harvard.edu

Pat Folcarelli, RN, PhD
Director of Patient Safety & Health Care Quality
Phone: 617.975.9758 Fax: 617.975.9730
E-mail Pat Folcarelli

Mary Fay, RN, MS
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9757 Fax: 617.975.9730
E-mail Mary Fay

Stacey Lunetta, RN, MPH
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality & Safety
Phone: 617.975.9762 Fax: 617.975.9730
E-mail Stacey Lunetta

Cheryle Totte, RN, MS
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9765 Fax: 617.975.9730
E-mail Cheryle Totte

Carolyn Wheaton, RN, MS
Patient Safety Coordinator/Ambulatory Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9766 Fax: 617.975.9730
E-mail Carolyn Wheaton

Crosby Bennett
Manager, Correspondence
Medical Records
Health Information Management Department
Fax: 617.975.9730
E-mail Crosby Bennett

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Beth Israel Deaconess Hospital–Affiliated Physician Group
Beth Israel Deaconess HealthCare

464 Hillside Avenue, Suite 304
Needham, MA 02494-1227

Patti L. Ellis, RN, BSN, LHRM, CPHRM, FASHRM
Director of Risk Management
Phone: 617.754.0720 Fax: 617.754.0701
E-mail Patti Ellis

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Beth Israel Deaconess Hospital – Milton

199 Reedsdale Road
Milton, MA 02186
Main Phone: 617.696.4600
www.miltonhospital.org 

Alexander J. Campbell, MSN, RN, NE BC, CPHQ
Director, Healthcare Quality & Patient Safety
Phone: 617.313.1053
E-mail Alexander Campbell

Maureen Keenan, JD, RN
Risk Manager/Patient Safety
Phone: 617.313.1291
E-mail Maureen Keenan

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Beth Israel Deaconess Hospital – Needham

148 Chestnut Street Needham, MA 02492
781.453.3000   

Carolyn Gifford RN, MS
Risk Manager and Regulatory Specialist
Phone: 781.453.6042
E-mail Carolyn Gifford

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Beth Israel Deaconess Hospital – Plymouth

275 Sandwich Street
Plymouth, MA 02360
Main Phone: 508.746.2000
http://www.bidplymouth.org/

David Polanik, MHA, RRT, CPHRM, RN
Risk Manager
Phone: 508.830.2262
E-mail David Polanik

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Boston Children’s Hospital

300 Longwood Avenue, Boston, MA 02115
Main Phone: 617.355.6000
www.childrenshospital.org

Nina A. Rauscher, MS, RNC, ONC, CPHQ
Vice President, Patient Safety, Quality and Clinical Regulatory Compliance
Program for Patient Safety and Quality
Phone: 617.355.7742 Fax: 617.730.0637
E-mail Nina A. Rauscher

Elise Woodard, MS, RN
Manager, Patient Safety
Program for Patient Safety and Quality
Phone: 617.355.8065 Fax: 617.730.0637
E-mail Elise Woodard

Kelly Haynes, RN, JD
Office of General Counsel
Phone: 617.355.4934 Fax: 617.730.1952
E-mail Kelly Haynes

Rosemary Galvin, RN, MS, CPNP
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 Fax: 617.730.0637
E-mail Rosemary Galvin

Elene Scheff, PT
Patient Safety Manager
Pediatric Physician's Organization at Children's
Phone: 617.919.7337 Fax: 617.919.4075
E-mail Elene Scheff

Patricia Galvin, RN, MSN, CNOR, CPHQ
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.4982
E-mail Patricia Galvin

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Brigham and Women’s Hospital

Clinical Compliance & Risk Management
41 Ave Louis Pasteur, Suite 211, Boston, MA 02115
Main Phone: 617.264.3005 Fax: 617.264.3015
www.brighamandwomens.org

Mary L. White, MBA, RN
Risk Manager
Phone: 617.264.5853
E-mail Mary L. White

Claire McGowan, RN, JD
Risk Manager
Phone: 617.264.5850
E-mail Claire McGowan

Dave Seaver, RPh, JD
Risk Manager
Phone: 617.264.5849
E-mail Dave Seaver

Susan Wante, MS, RN
Director, Risk Manager
Phone: 617.264.5848
E-mail Susan Wante

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Brigham and Women’s Faulkner Hospital   

1153 Centre Street, Boston MA 02130
Main Phone: 617.983.7000
www.faulknerhospital.org

Maureen Fischer, MSN, RN
Risk Management Associate
Quality Improvement and Patient Safety
Phone: 617.983.7284 Fax: 617.983.7063
E-mail Maureen Fischer

Edward Liston-Kraft, Ph.D.
Vice President
Professional and Clinical Services
Phone: 617.983.7928 Fax: 617.983.7231
E-mail Edward Liston-Kraft

Joanne Locke, RN, JD
Director
Quality Improvement and Patient Safety
Phone: 617.983.7970 Fax: 617.983.7063
E-mail Joanne Locke

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Cambridge Health Alliance      

Somerville Hospital, 230 Highland Avenue, Somerville, MA 02143
Main Phone: 617.665.1000
www.challiance.org

Denise Peterson, RN
Senior Director
Risk Management and Patient Safety
Phone: 617.591.4427 Fax: 617.591.4490
E-mail Denise Peterson

Lorraine Murphy, MS, RN
Ambulatory Risk Manager
Phone: 617.591.4485 Fax: 617.591.4490
E-mail Lorraine Murphy

Karen Schoonmaker, RN
Risk Manager
Phone: 617.591.4496 Fax: 617.591.4490
E-mail Karen Schoonmaker

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Dana-Farber Cancer Institute    

44 Binney Street, Boston, MA 02115
Main Phone: 617.632.3000
www.dfci.harvard.edu

Dorothy T. Doweiko, RN, BSN, MHA
Risk Manager
Department of Quality Assessment/Risk Management
Phone: 617.632.3253 Fax: 617.632.5343
E-mail Dorothy T. Doweiko

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Harvard School of Dental Medicine

188 Longwood Avenue, Boston, MA 02115
Main Phone: 617.432.1000
www.hsdm.harvard.edu

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Harvard University

Main Phone: 617.495.1000
www.harvard.edu 

Department of Insurance
739 Holyoke Center
1350 Massachusetts Avenue, Cambridge, MA 02138

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Harvard University Health Services

75 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.495.3271
www.huhs.harvard.edu

Maria Cross
Director of Medical Records
Phone: 617.496.1630 Fax: 617.495.8077
E-mail Maria Cross

Jonathan Mills
Director Performance Improvement and Patient Safety
Phone: 617.496.8801
E-mail Jonathan Mills

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Joslin Diabetes Center   

One Joslin Place, Boston, MA 02215
Main Phone: 617.732.2400
www.joslin.harvard.edu

Lee Crowell-Murray
Clinical Coordinator, Adult Diabetes Clinic
Phone: 617.309.2441
E-mail Lee Crowell-Murray

David DiFiore
VP of Clinical Operations 
Phone: 617.309.1926
E-mail David Difiore

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Judge Baker Children’s Center

53 Parker Hill, Boston, MA 02120-3225
Main Phone: 617.232.8390
www.jbcc.harvard.edu

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Massachusetts Eye & Ear Infirmary 

243 Charles Street, Boston, MA 02114
Main Phone: 617.523.7900
www.meei.harvard.edu

Mary Kennedy
Risk Manager
Phone: 617.573.3790 Fax: 617.573.3207
E-mail Mary Kennedy

Kathleen Connly
Patient Care Representative
Phone: 617.573.3008 Fax: 617.573.3207
E-mail Kathleen Connly

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Massachusetts General Hospital

55 Fruit Street, Boston, MA 02114
Main Phone: 617.726.2000
http://www.massgeneral.org

Marilyn A. McMahon, JD
Risk Manager
MGH/MGPO Compliance
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.726.2111 Fax: 617.724.4810
E-mail Marilyn A. McMahon

Jan O’Brien
Project Manager within Risk Management
MGH/MGPO Compliance
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.2478 Fax: 617.724.4810
E-mail Jan O’Brien

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McLean Hospital

115 Mill Street, Belmont, MA 02478
Main Phone: 617.855.2000
www.mcleanhospital.org

Gail Tsimprea, PhD
Chief Quality and Risk Management Officer
Phone: 617.855.2514 Fax: 617.855.3536
E-mail Gail Tsimprea

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M.I.T. Health Services

77 Massachusetts Avenue, Cambridge, MA 02139
Main Phone: 617.253.4481
http://web.mit.edu/medical/

Ruth Fishbein, CPHQ
Performance Improvement & Risk Management Director
MIT Medical E23 Room 409
Phone: 617.253.1317 Fax: 617.258.0439
E-mail Ruth Fishbein 

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Mount Auburn Hospital

330 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.492.3500
http://www.mountauburnhospital.org/

Margaret Martello, RN, BSN
Director Risk Management and Regulatory Affairs
Phone: 617.499.5665  x4671 Fax: 617.499.5132
E-mail Margaret Martello

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New England Baptist Hospital  

125 Parker Hill Avenue, Boston, MA 02120
Main Phone: 617.754.5800
www.nebh.org

Katie Corrigan, MSN, RN
Quality Performance Manager
Phone: 617.754.5172 Fax: 617.754.5390
E-mail Katie Corrigan

Lauren Koloski, RN, MSN
Quality & Patient Safety
Phone: 617.754.5568 Fax: 617.754.5390
E-mail Lauren Koloski

Tricia Ide, RN, MS
Senior Director of Quality, Patient Safety
Phone: 617.754.5164
E-mail Tricia Ide

Mary Sullivan Smith, RN
Senior V.P. Chief Operating Officer and Chief Nursing Officer
Phone: 617.754.5888 Fax: 617.754.5390
E-mail Mary Sullivan

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Newton-Wellesley Hospital

2014 Washington Street, Newton, MA 02462
Main Phone: 617.243.6000
www.nwh.org

Barbara Lightizer, MS, MA, CPHRM
Risk Management
Phone: 617.243.5789
E-mail Barbara Lightizer

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North Shore Medical Center
Union Hospital Campus

500 Lynnfield Street, Lynn, MA 01904
Main Phone: 781.581.9200
http://nsmc.partners.org/about_nsmc 

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North Shore Medical Center
Salem Hospital Campus

81 Highland Avenue, Salem, MA 01970
Main Phone: 978.741.1200
www.nsmc.partners.org

Carrie Arrieta
Risk Manager
Phone: 978.354.3559
E-mail Carrie Arrieta

Margaret Evans
Risk Management Team Lead
Performance Improvement and Patient Safety
Phone: 978.354.3038
E-mail Margaret Evans

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Partners Health Care at Home

281 Winter Street, Waltham, MA 02451
www.partnersathome.org

Judith Flynn MBA, BSN, RN, CHC 
Vice President Patient Care Quality, Compliance Officer
Phone: 781.290.4051  Fax: 781.290.4050
E-mail Judith Flynn 

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Partners Healthcare System, Inc.  

Prudential Tower
800 Boylston Street, Suite 1150
Boston, MA 02199-8001
617.278.1000
Main Phone: 617.821.2618
www.partners.org

Timothy Murray, MS, MBA, ARM, AIS, CPHRM
Director of Risk Management and Insurance
PHS Risk and Insurance Services
Treasury Department
101 Merrimac Street, 4th floor
Boston, MA 02114
Phone: 617.726.8195 Fax: 617.726.7460
E-mail Timothy Murray

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Spaulding Rehabilitation Hospital – Boston

300 First Avenue, Charlestown, MA, 02129
Main Phone: 617.952.5000
www.spauldingrehab.org 

Debra Blyth-Wilk, JD, RN, CPHQ
Director of Quality and Compliance
Phone: 617.952-5310 
E-mail Debra Blyth-Wilk

Sharon McLean
Quality and Compliance Specialist
Phone: 617.952.5312
E-mail Sharon Mclean

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Spaulding Rehabilitation Hospital – Cambridge

1575 Cambridge Street, Cambridge, MA 02138
Main Phone: 617.573.2700
http://www.spauldingrehab.org/locations/cambridge-ma/ 

Mary O’Quinn
Director of Quality and Compliance
Director Patient Safety & Risk Management, Spaulding Rehab Network
Phone: 617.758.5538  Fax: 617.234.7985
E-mail Mary O’Quinn

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Spaulding Rehabilitation Hospital– Cape Cod

311 Service Road, East Sandwich, MA 02537
Main Phone: 617.73.2700
http://spauldingrehab.org/locations/sandwich-ma/ 

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Union Hospital

See North Shore Medical Center - Union Hospital Campus

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