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First Line of Defense

Every CRICO member institution has designated key individuals to serve as liaisons for CRICO-insured clinicians.

These individuals should be the first point of contact for any issues related to loss prevention (including receipt of malpractice-related documents). Once you have spoken with your institution-based risk management representative, the CRICO Claims Manager associated with your institution will be available to assist you.

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Atrius Health

275 Grove Street Suite 3-300, Newton, MA 02466
Main Phone: 617.559.8016

Benjamin A. Kruskal, MD, PhD, FAAP, FIDSA
Chief of Infectious Disease
Interim Senior Medical Director, Clinical Performance Excellence
Harvard Vanguard Medical Associates, an Affiliate of Atrius Health
40 Holland Street, Somerville, MA 02144
Phone: 617.629.6421 | Fax: 617.629.6090
E-mail Benjamin Kruskal

Ailish M. Wilkie, MS, CPHQ
Director of Patient Safety & Risk Management
Atrius Health (HVMA)
Phone: 617.559.8269
Ailish M. Wilkie


Beth Israel Deaconess Medical Center

330 Brookline Ave, Overland 540, Boston, MA 02215
Main Phone: 617.667.7000

Pat Folcarelli, RN, PhD
Interim VP of Patient Safety
330 Brookline Ave, Suite 203, Boston, MA 02215
Phone: 617.667.4204
E-mail Pat Folcarelli

Mary Fay, RN, MS
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9757 Fax: 617.975.9730
E-mail Mary Fay

Stacey Lunetta, RN, MPH
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality & Safety
Phone: 617.975.9762 Fax: 617.975.9730
E-mail Stacey Lunetta

Cheryle Totte, RN, MS
Interim Director of Patient Safety
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9765 | Fax: 617.975.9730
E-mail Cheryle Totte

Carolyn Wheaton, RN, MS
Patient Safety Coordinator/Ambulatory Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9766 I Fax: 617.975.9730
E-mail Carolyn Wheaton

Crosby Bennett
Manager, Correspondence
Medical Records
Health Information Management Department
Fax: 617.975.9730
E-mail Crosby Bennett


Beth Israel Deaconess Hospital–Affiliated Physician Group
Beth Israel Deaconess HealthCare

464 Hillside Avenue, Suite 304
Needham, MA 02494-1227

Director of Risk Management
Phone: 617.754.0720|  Fax: 617.754.0701
E-mail Patti Ellis


Beth Israel Deaconess Hospital – Milton

199 Reedsdale Road
Milton, MA 02186
Main Phone: 617.696.4600 

Alexander J. Campbell, MSN, RN, NE BC, CPHQ
Director, Healthcare Quality & Patient Safety
Phone: 617.313.1053
E-mail Alexander Campbell

Maureen Keenan, JD, RN
Risk Manager/Patient Safety
Phone: 617.313.1291
E-mail Maureen Keenan


Beth Israel Deaconess Hospital – Needham

148 Chestnut Street Needham, MA 02492

Carolyn Gifford RN, MS
Risk Manager and Regulatory Specialist
Phone: 781.453.6042
E-mail Carolyn Gifford


Beth Israel Deaconess Hospital – Plymouth

275 Sandwich Street
Plymouth, MA 02360
Main Phone: 508.746.2000

David Polanik, MHA, RRT, CPHRM, RN
Risk Manager
Phone: 508.830.2262
E-mail David Polanik


Boston Children’s Hospital

300 Longwood Avenue, Boston, MA 02115
Main Phone: 617.355.6000

Nina A. Rauscher, MS, RNC, ONC, CPHQ
Vice President, Patient Safety, Quality and Clinical Regulatory Compliance
Program for Patient Safety and Quality
Phone: 617.355.7742 | Fax: 617.730.0637
E-mail Nina A. Rauscher

Elise Woodard, MS, RN
Manager, Patient Safety
Program for Patient Safety and Quality
Phone: 617.355.8065 | Fax: 617.730.0637
E-mail Elise Woodard

Kelly Haynes, RN, JD
Office of General Counsel
Phone: 617.355.4934 | Fax: 617.730.1952
E-mail Kelly Haynes

Rosemary Galvin, RN, MS, CPNP
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Rosemary Galvin

Elene Scheff, PT
Patient Safety Manager
Pediatric Physician's Organization at Children's
Phone: 617.919.7337 | Fax: 617.919.4075
E-mail Elene Scheff

Patricia Galvin, RN, MSN, CNOR, CPHQ
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.4982
E-mail Patricia Galvin


Brigham and Women’s Hospital

Clinical Compliance & Risk Management
41 Ave Louis Pasteur, Suite 211, Boston, MA 02115
Main Phone: 617.264.3005 | Fax: 617.264.3015

Mary L. White, MBA, RN
Risk Manager
Phone: 617.264.5853
E-mail Mary L. White

Claire McGowan, RN, JD
Risk Manager
Phone: 617.264.5850
E-mail Claire McGowan

Dave Seaver, RPh, JD
Risk Manager
Phone: 617.264.5849
E-mail Dave Seaver


Brigham and Women’s Faulkner Hospital   

1153 Centre Street, Boston MA 02130
Main Phone: 617.983.7000

Maureen Fischer, MSN, RN
Risk Management Associate
Quality Improvement and Patient Safety
Phone: 617.983.7284 | Fax: 617.983.7063
E-mail Maureen Fischer

Edward Liston-Kraft, Ph.D.
Vice President
Professional and Clinical Services
Phone: 617.983.7928 | Fax: 617.983.7231
E-mail Edward Liston-Kraft

Joanne Locke, RN, JD
Quality Improvement and Patient Safety
Phone: 617.983.7970 | Fax: 617.983.7063
E-mail Joanne Locke


Cambridge Health Alliance      

Somerville Hospital, 230 Highland Avenue, Somerville, MA 02143
Main Phone: 617.665.1000

Brianne Goodwin, JD, MSN, MPH, MSB
Director, Risk Management
Phone: 617.591.4495
E-mail Brianne Goodwin

Denise Peterson, RN
Senior Director
Risk Management and Patient Safety
Phone: 617.591.4427 | Fax: 617.591.4490
E-mail Denise Peterson

Lorraine Murphy, MS, RN
Ambulatory Risk Manager
Phone: 617.591.4485 | Fax: 617.591.4490
E-mail Lorraine Murphy

Karen Schoonmaker, RN
Director, Risk management
Phone: 617.591.4496 | Fax: 617.591.4490
E-mail Karen Schoonmaker


Cooley Dickinson

30 Locust St., Northampton, MA 01061
Main Phone: 413.582.2000

Karen Lafleur RN, MSN, CCRC, CPHRM
Risk Manager, CDHCC
C/O Quality and Patient Safety
Phone: 413.582.2027 | Fax 413.923.9395
E-mail Karen LaFleur


Dana-Farber Cancer Institute    

44 Binney Street, Boston, MA 02115
Main Phone: 617.632.3000

Dorothy T. Doweiko, RN, BSN, MHA
Risk Manager
Department of Quality Assessment/Risk Management
Phone: 617.632.3253 | Fax: 617.632.5343
E-mail Dorothy T. Doweiko


Harbor Medical Associates

77 Accord Park Drive
Building D-5
Norwell, MA 02061
Main Phone: 781.952.1500>

Karen Gray, RN
Manager of Performance Management
Phone: 781.952.1383 | Fax 508.630.2458
E-mail Karen Gray


Harvard School of Dental Medicine

188 Longwood Avenue, Boston, MA 02115
Main Phone: 617.432.1000


Harvard University

Main Phone: 617.495.1000 

Department of Insurance
739 Holyoke Center
1350 Massachusetts Avenue, Cambridge, MA 02138


Harvard University Health Services

75 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.495.3271

Maria Cross
Director of Medical Records
Phone: 617.496.1630 Fax: 617.495.8077
E-mail Maria Cross

Jonathan Mills
Director Performance Improvement and Patient Safety
Phone: 617.496.8801
E-mail Jonathan Mills


Joslin Diabetes Center   

One Joslin Place, Boston, MA 02215
Main Phone: 617.732.2400

Lee Crowell-Murray
Clinical Coordinator, Adult Diabetes Clinic
Phone: 617.309.2441
E-mail Lee Crowell-Murray

David DiFiore
VP of Clinical Operations 
Phone: 617.309.1926
E-mail David Difiore


Judge Baker Children’s Center

53 Parker Hill, Boston, MA 02120-3225
Main Phone: 617.232.8390


Martha’s Vineyard

1 Hospital Road, Oak Bluffs, MA 02557
Main Phone: 508.693.0410

Martha Bischoff
Interim Director of Quality Management
Phone: 508.957.9551
E-mail Martha Bischoff


Massachusetts Eye & Ear Infirmary 

243 Charles Street, Boston, MA 02114
Main Phone: 617.523.7900

Mary Kennedy
Risk Manager
Phone: 617.573.3790 | Fax: 617.573.3207
E-mail Mary Kennedy

Kathleen Connly
Patient Care Representative
Phone: 617.573.3008 | Fax: 617.573.3207
E-mail Kathleen Connly


Massachusetts General Hospital

55 Fruit Street, Boston, MA 02114
Main Phone: 617.726.2000

Marilyn A. McMahon, JD
Risk Manager
MGH/MGPO Compliance
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.726.2111 | Fax: 617.724.4810
E-mail Marilyn A. McMahon

Jan O’Brien
Project Manager within Risk Management
MGH/MGPO Compliance
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.2478 | Fax: 617.724.4810
E-mail Jan O’Brien


McLean Hospital

115 Mill Street, Belmont, MA 02478
Main Phone: 617.855.2000

Gail Tsimprea, PhD
Chief Quality and Risk Management Officer
Phone: 617.855.2514 | Fax: 617.855.3536
E-mail Gail Tsimprea


M.I.T. Health Services

MIT Medical, 77 Massachusetts Avenue, Cambridge, MA 02139
Main Phone: 617.253.4481

Ashley Hague
Executive Director
MIT Medical E23 Room 329
Phone: 617.253.1744 | Fax: 617.258.0439
E-mail Ashley Hague

Carol Bradlee
Director, Patient Experience and Performance Improvement
MIT Medical E23 Room 329
Phone: 617.253.1317 | Fax: 617.258.0439
E-mail Carol Bradlee


Mount Auburn Hospital

330 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.492.3500

Margaret Martello, RN, BSN
Director Risk Management and Regulatory Affairs
Phone: 617.499.5665  x4671 | Fax: 617.499.5132
E-mail Margaret Martello


Nantucket Cottage

57 Prospect Street Nantucket, MA 02554
Main Phone: 508.825.8100

Jan Ellsworth
Director of Quality Service
Phone: 508.825.8118 | Fax: 508.825.8133
E-mail Jan Ellsworth


New England Baptist Hospital  

125 Parker Hill Avenue, Boston, MA 02120
Main Phone: 617.754.5800

Katie Corrigan, MSN, RN
Quality Performance Manager
Phone: 617.754.5172 | Fax: 617.754.5390
E-mail Katie Corrigan

Lauren Koloski, RN, MSN
Quality & Patient Safety
Phone: 617.754.5568 | Fax: 617.754.5390
E-mail Lauren Koloski

Tricia Ide, RN, MS
Senior Director of Quality, Patient Safety
Phone: 617.754.5164
E-mail Tricia Ide

Mary Sullivan Smith, RN
Senior V.P. Chief Operating Officer and Chief Nursing Officer
Phone: 617.754.5888 | Fax: 617.754.5390
E-mail Mary Sullivan


Newton-Wellesley Hospital

2014 Washington Street, Newton, MA 02462
Main Phone: 617.243.6000

Barbara Lightizer, MS, MA, CPHRM
Risk Management
Phone: 617.243.5789
E-mail Barbara Lightizer


North Shore Medical Center
Union Hospital Campus

500 Lynnfield Street, Lynn, MA 01904
Main Phone: 781.581.9200 


North Shore Medical Center
Salem Hospital Campus

81 Highland Avenue, Salem, MA 01970
Main Phone: 978.741.1200

Carrie Arrieta
Risk Manager
Phone: 978.354.3559
E-mail Carrie Arrieta


North Shore Physicians Group

Two Corporation Way, Suite 180
Peabody, MA 01960
Main Phone: 978.825.7100

Tatum O'Sullivan, RN, MHSA, CPHRM
Ambulatory Risk & Patient Safety Manager
Phone: 978.573.4336 | Fax: 978.573.4395
E-mail Tatum O'Sullivan


Partners Health Care at Home

281 Winter Street, Waltham, MA 02451

Judith Flynn MBA, BSN, RN, CHC 
Vice President Patient Care Quality, Compliance Officer
Phone: 781.290.4051  | Fax: 781.290.4050
E-mail Judith Flynn 


Partners HealthCare System, Inc.  

Prudential Tower
800 Boylston Street, Suite 1150
Boston, MA 02199-8001
Main Phone: 617.821.2618

Timothy Murray, MS, MBA, CPCU, ARM/ARM-E, AINS, RF
Director of Risk Management and Insurance
Treasury–Risk and Insurance Services
Partners HealthCare
399 Revolution Drive–Suite 705
Somerville, MA 02145
Phone: 857.282.0949
E-mail Timothy Murray


Pentucket Medical Associates/Partners Community Physicians Organization

Pentucket Medical
One Parkway
Haverhill, MA 01830
Main Phone: 978.521.3200

Lauren Karipis
Risk Manager
Phone: 978.469.5370
E-mail Lauren Karipis


Spaulding Rehabilitation Hospital – Boston

300 First Avenue, Charlestown, MA, 02129
Main Phone: 617.952.5000 

Debra Blyth-Wilk, JD, RN, CPHQ
Director of Quality and Compliance
Phone: 617.952-5310 
E-mail Debra Blyth-Wilk

Sharon McLean
Quality and Compliance Specialist
Phone: 617.952.5312
E-mail Sharon Mclean


Spaulding Rehabilitation Hospital – Cambridge

1575 Cambridge Street, Cambridge, MA 02138
Main Phone: 617.573.2700 

Mary O’Quinn
Director of Quality and Compliance
Director Patient Safety & Risk Management, Spaulding Rehab Network
Phone: 617.758.5538  | Fax: 617.234.7985
E-mail Mary O’Quinn


Spaulding Rehabilitation Hospital– Cape Cod

311 Service Road, East Sandwich, MA 02537
Main Phone: 508.833.4000 

Diane Galazzo, RN, BSN, MBA
Director, Quality & Compliance
Phone: 508.833.4003
E-mail Diane Galazzo


Union Hospital

See North Shore Medical Center - Union Hospital Campus