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July 1, 2018 The Impact of Automated Notification on Follow-up of Actionable Tests Pending at Discharge: A Cluster-Randomized Controlled Trial

A physician’s failure to follow-up on test results that are still pending at a patient’s discharge could lead to a missed diagnosis or preventable adverse event. This CRICO-funded study researched a potential solution.

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May 17, 2018 What’s the key to accelerating progress in patient safety over the next five years?
May 15, 2018 Poor Communication and Teamwork from Surgeons Linked with Increased Likelihood of Malpractice Claims

CRICO partnered with Ariadne Labs of Brigham and Women’s Hospital, to explore whether surgeons who receive poor ratings in communication and teamwork skills from their coworkers during 360-degree performance reviews are more likely to face malpractice claims from their patients.

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Healthcare miscommunication cost $1.7B and nearly 2,000 lives

  • February 1, 2016

Here's one more reason why physician practices and hospitals must make it a goal to improve communications: new research shows poor communication has a body count of more than 1,700.

 


Communication problems were a contributing factor in 7,149 cases (30 percent) of 23,000 medical malpractice claims filed between 2009 and 2013, according to the report, published by research/analysis firm CRICO Strategies. That percentage includes 1,744 deaths and $1.7 billion in hospital costs, the report found. In addition, 37 percent of all high-severity injury cases involved communication failures.

However, researchers said the statistics they compiled are likely only scratching the surface, as there are likely numerous communication-related patient harms that did not lead to malpractice claims.

 

Citation for the Full-text Article

Budryk Z. Healthcare miscommunication cost $1.7B--and nearly 2,000 lives.  FierceHealthcare. February 1, 2016