These individuals should be the first point of contact for any issues related to loss prevention (including receipt of malpractice-related documents). Once you have spoken with your institution-based risk management representative, the CRICO Claims Manager associated with your institution will be available to assist you.
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
Anna Jaques Hospital
25 Highland Ave
Newburyport, MA 01950
Main Phone: 978.463.1000
www.ajh.org
Atrius Health
275 Grove Street Suite 3-300, Newton, MA 02466
Main Phone: 617.559.8016
www.atriushealth.org
Thomas Isaac, MD, MPH
Senior Medical Director, Quality and Safety, Performance Excellence
Atrius Health (HVMA)
Phone: 781.849.2428
E-mail Thomas Isaac
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Beth Israel Deaconess Medical Center
330 Brookline Ave, 20 Overland St., Suite 540, Boston, MA 02215
Main Phone: 617.667.7000
www.bidmc.harvard.edu
Mary Fay, RN, MS
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9757 | Fax: 617.975.9730
E-mail Mary Fay
Dorothy Flood, BSN, RN
Interim Director of Patient Safety
Phone: 617.975.9752 |
Fax: 617.975.9730
E-mail Dorothy Flood
Susan Holland, EdD, MSN, RN, NEA-BC
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9762 |
Fax: 617.975.9730
E-mail Susan Holland
Carolyn Wheaton, RN, MS
Patient Safety Coordinator/Ambulatory Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9766 | Fax: 617.975.9730
E-mail Carolyn Wheaton
Crosby Bennett
Manager, Correspondence
Medical Records
Health Information Management Department
Fax: 617.975.9730
E-mail Crosby Bennett
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Beth Israel Deaconess Hospital – Milton
199 Reedsdale Road
Milton, MA 02186
Main Phone: 617.696.4600
www.miltonhospital.org
Beth Israel Deaconess Hospital – Needham
148 Chestnut Street Needham, MA 02492
781.453.3000
Beth Israel Deaconess Hospital – Plymouth
275 Sandwich Street
Plymouth, MA 02360
Main Phone: 508.746.2000
http://www.bidplymouth.org/
Beth Israel Lahey Health Primary Care
464 Hillside Avenue, Suite 304
Needham, MA 02494-1227
Patty Hughes, RN, MSN, CPHRM, FASHRM
Director, Patient Safety and Risk Management at Beth Israel Lahey Health
E-mail Patty Hughes
Beverly Hospital (aka Northeast Hospital Corporation)
85 Herrick Street
Beverly, Massachusetts 01915
Main Phone: 978.922.3000
https://www.beverlyhospital.org
Barbara McCarthy RN, MPH, CIC, CPHQ, CPHRM, FASHRM
Enterprise Risk Officer
Phone: 978.922.3000 x 2854
E-mail Barbara McCarthy
Trish Goodwin
Risk Management Specialist
Phone: 978.922.3000 x2799 | F: 978.524.7931
Email Trish Goodwin
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Boston Children’s Hospital
300 Longwood Avenue, Boston, MA 02115
Main Phone: 617.355.6000
www.childrenshospital.org
Elise Woodard, MS, RN
Manager, Patient Safety
Program for Patient Safety and Quality
Phone: 617.355.8065 | Fax: 617.730.0637
E-mail Elise Woodard
Rosemary Galvin, RN, MS, CPNP
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Rosemary Galvin
David J. Davis, MM, RN, NEA-BC
Vice President, Patient Safety,
Quality and Regulatory Affairs
Program for Patient Safety and Quality
Phone: 617.919.6816 | Fax: 617.730.0637
E-mail David Davis
Patricia Galvin, MSN, RN, CNOR, CPHQ
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Patricia Galvin
Joanne Landers, MSN, RN, CPN, CCTN
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Joanne Landers
Grace Leblanc, MSN, RN, CPN, CPPS
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Grace Leblanc
James J. Horgan, Esq.
Lead General Counsel
Boston Children’s Hospital
Mailing address: 300 Longwood Avenue, Boston MA 02115
Office Location: 1 Brookline Place, 6th floor Suite 630 (Rm 637.3)
Phone: 617-919-1554| Fax: 617-730-1952
E-mail James Horgan
Brigham and Women’s Hospital
Clinical Compliance & Risk Management
41 Ave Louis Pasteur, Suite 211, Boston, MA 02115
Main Phone: 617.264.3005 | Fax: 617.264.3015
www.brighamandwomens.org
Brigham and Women’s Faulkner Hospital
Belkin House
1153 Centre Street, Boston MA 02130
Main Phone: 617.983.7000
www.faulknerhospital.org
Cambridge Health Alliance
Somerville Hospital, 230 Highland Avenue, Somerville, MA 02143
Main Phone: 617.665.1000
www.challiance.org
Cooley Dickinson
30 Locust St., Northampton, MA 01061
Main Phone: 413.582.2000
http://www.cooley-dickinson.org
Elise Titus M.S.
Patient Safety & Regulatory Compliance Manager
Civil Rights Officer
Interim Risk Manager
Phone: 413.582.2128 | Fax 413.923.9395
E-mail Elise Titus
Jenna Messer
Risk Manager
Civil Rights Officer
Cooley Dickinson Health Care
30 Locust Street, Northampton, MA 01061
Phone: 413.582.2569
E-mail Jenna Messer
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Dana-Farber Cancer Institute
44 Binney Street, Boston, MA 02115
Main Phone: 617.632.3000
www.dfci.harvard.edu
Harbor Medical Associates
77 Accord Park Drive
Building D-5
Norwell, MA 02061
Main Phone: 781.952.1500
www.hsdm.harvard.edu
Karen Gray, RN
Manager of Performance Management
Phone: 781.952.1383 | Fax 508.630.2458
E-mail Karen Gray
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Harvard School of Dental Medicine
188 Longwood Avenue, Boston, MA 02115
Main Phone: 617.432.1000
www.hsdm.harvard.edu
Harvard University
Main Phone: 617.495.1000
www.harvard.edu
Department of Insurance
739 Holyoke Center
1350 Massachusetts Avenue, Cambridge, MA 02138
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Harvard University Health Services
75 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.495.3271
www.huhs.harvard.edu
Joslin Diabetes Center
One Joslin Place, Boston, MA 02215
Main Phone: 617.732.2400
www.joslin.harvard.edu
David DiFiore
VP of Clinical Operations
Phone: 617.309.1926
E-mail David Difiore
Danielle Barlow
Senior Paralegal & Compliance Officer
Office of General Counsel
O: 617.309.4761 | C: 617.304.0811 (preferred)
Email Danielle Barlow
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Judge Baker Children’s Center
53 Parker Hill, Boston, MA 02120-3225
Main Phone: 617.232.8390
www.jbcc.harvard.edu
Lahey Hospital and Medical Center
41 Mall Road, Burlington, MA 01805
Main Phone: 781.744.5100
https://www.lahey.org
Karen Schoonmaker, MSN, RN, CPPS
Director Risk Management, Patient Safety & Patient Relations
Phone: 781.744.7975
E-mail Karen Schoonmaker
Mary Jane McKenna, RN, MSN, JD
Risk Management & Patient Safety
Tel: 781.744.7022 | Fax: 781.744.1547
iPhone: 781.548.105 | Pager: 781.256.9109
Email Mary J McKenna
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Martha’s Vineyard
1 Hospital Road, Oak Bluffs, MA 02557
Main Phone: 508.693.0410
https://www.mvhospital.com/
Massachusetts Eye & Ear Infirmary
243 Charles Street, Boston, MA 02114
Main Phone: 617.523.7900
www.meei.harvard.edu
Mass General Brigham at Home
Braintree Office: 45 Rockdale Street, Suite 100, Braintree, MA 02184
Waltham Office: 281 Winter street, suite 240, Waltham, MA 02451
Chelsea Office: 70 Everett Ave, Chelsea, MA 02150
Beverly Office: 152 Conant Street, 3rd floor, Beverly, Ma 01915
www.partnersathome.org
Massachusetts General Hospital
55 Fruit Street, Boston, MA 02114
Main Phone: 617.726.2000
http://www.massgeneral.org
Lauren J. O’Connor, JD
Director Risk Management
Massachusetts General Physicians Organization
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.6469 | Fax: 617.724.4810
E-mail Lauren O’Connor
Kendra O. Cohen, JD
Associate Risk Manager
Massachusetts General Physicians Organization
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.9721 | Fax: 617.724.4810
E-mail Kendra Cohen
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McLean Hospital
115 Mill Street, Belmont, MA 02478
Main Phone: 617.855.2000
www.mcleanhospital.org
Gail Tsimprea, PhD
Chief Quality and Risk Management Officer
Phone: 617.855.2514 | Fax: 617.855.3536
E-mail Gail Tsimprea
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M.I.T. Health Services
MIT Medical, 77 Massachusetts Avenue, Cambridge, MA 02139
Main Phone: 617.253.4481
http://web.mit.edu/medical/
Elene Scheff
Director, Ciinical Quality and Risk Management, MIT Medical
25 Carleton Street. E23-427
Cambridge, MA 02142-4307
Phone: 617.253.1317
E-mail Elene Scheff
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Mount Auburn Hospital
330 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.492.3500
http://www.mountauburnhospital.org/
Nantucket Cottage
57 Prospect Street
Nantucket, MA 02554
Main Phone: 508.825.8100
Nancy S. Pittman
Director of Contracting/Compliance and Privacy Officer
Phone: 508.825.8203 | Fax: 508.825.8327
E-mail Nancy S. Pittman
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New England Baptist Hospital
125 Parker Hill Avenue, Boston, MA 02120
Main Phone: 617.754.5800
www.nebh.org
Katie Corrigan, MSN, RN
Quality Performance Manager
Phone: 617.754.5172 | Fax: 617.754.5390
E-mail Katie Corrigan
Lauren Koloski, RN, MSN
Quality & Patient Safety
Phone: 617.754.5568 | Fax: 617.754.5390
E-mail Lauren Koloski
Tricia Ide, RN, MS
Senior Director of Quality, Patient Safety
Phone: 617.754.5164
E-mail Tricia Ide
Mary Sullivan Smith, RN
Senior V.P. Chief Operating Officer and Chief Nursing Officer
Phone: 617.754.5888 | Fax: 617.754.5390
E-mail Mary Sullivan
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Newton-Wellesley Hospital
2014 Washington Street, Newton, MA 02462
Main Phone: 617.243.6000
www.nwh.org
North Shore Medical Center
Union Hospital Campus
500 Lynnfield Street, Lynn, MA 01904
Main Phone: 781.581.9200
http://nsmc.partners.org/about_nsmc
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North Shore Medical Center
Salem Hospital Campus
81 Highland Avenue, Salem, MA 01970
Main Phone: 978.741.1200
www.nsmc.partners.org
Carrie Arrieta
Director of Risk Management
Phone: 978.354.3559
E-mail Carrie Arrieta
North Shore Physicians Group
Two Corporation Way, Suite 180
Peabody, MA 01960
Main Phone: 978.825.7100
http://www.northshorephysicians.org
Tatum O'Sullivan, RN, MHSA, CPHRM
Ambulatory Risk & Patient Safety Manager
Phone: 978.573.4336 | Fax: 978.573.4395
E-mail Tatum O'Sullivan
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Partners Community Physicians Organization
https://partnerscommunityphysicians.org/
Jason Tuchin, MBA, MPH
Executive Director, Practice Operations
Phone: 781.433.3763
E-mail Jason Tuchin
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Pentucket Medical Associates/Partners Community Physicians Organization
Pentucket Medical
One Parkway
Haverhill, MA 01830
Main Phone: 978.521.3200
https://pmaonline.com
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Spaulding Rehabilitation Hospital – Boston
300 First Avenue, Charlestown, MA, 02129
Main Phone: 617.952.5000
www.spauldingrehab.org
Spaulding Rehabilitation Hospital – Cambridge
1575 Cambridge Street, Cambridge, MA 02138
Main Phone: 617.573.2700
http://www.spauldingrehab.org/locations/cambridge-ma/
Mary O’Quinn
Director of Quality and Compliance
Director Patient Safety & Risk Management, Spaulding Rehab Network
Phone: 617.758.5538 | Fax: 617.234.7985
E-mail Mary O’Quinn
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Spaulding Rehabilitation Hospital– Cape Cod
311 Service Road, East Sandwich, MA 02537
Main Phone: 508.833.4000
http://spauldingrehab.org/locations/sandwich-ma/
Union Hospital
See North Shore Medical Center - Union Hospital Campus
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Wentworth Douglass Hospital
789 Central Avenue, Dover, NH 03820
Main Phone: 603.742.5252
Wentworth Douglass Hospital
Erin Wigmore, BS, MHA
Sr. Director of Risk Management/Survey Readiness
Phone: 603.740.2863
E-mail Erin Wigmore
Christine Dodier, BSN, RN
271 Locust Street, Dover, NH, 03820
Clinical Risk Manager
Risk Management/Survey Readiness
Phone: 603.740.2580
E-mail Christine Dodier
Jackie Estabrook
271 Locust Street, Dover, NH, 03820
Risk Insurance Claims Manager
Risk Management/Survey Readiness
Phone: 603.740.3328
E-mail Jackie Estabrook
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Winchester Hospital
41 Highland Avenue, Winchester, MA 01890
Main Phone: 781.729.9000
Winchester Hospital
Mary Beth Strauss, RN, ACNO
Quality/Pt Safety/Risk
Phone: 781.756.2584
E-mail Mary Beth Strauss
Janet Liddell, RN
Manager, Risk & Patient Safety
Phone: 781.756.2101
E-mail Janet Liddell
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