Subscriber Risk Managers
Find your institution’s risk manager or key contact.
First Line of Defense
Every CRICO subscriber institution has designated key individuals to serve as liaisons for CRICO-insured clinicians.
These individuals should be the first point of contact for any issues related to loss prevention (including receipt of malpractice-related documents). Once you have spoken with your institution-based risk management representative, the Claims manager associated with your institution will be available to assist you.
Anna Jaques Hospital
25 Highland Ave
Newburyport, MA 01950
Main Phone: 978.463.1000
www.ajh.org
Sandra Levin
Chief Quality Officer
Phone ext: 1128
Email Sandra Levin
Nancy A. Ryll, MS, BSN, RN, CPHQ
Patient Safety/Risk Management Coordinator
Email Nancy Rhyll
Atrius Health
275 Grove Street Suite 3-300, Newton, MA 02466
Main Phone: 617.559.8016
www.atriushealth.org
Nathan W. Samuels, DNP, MSN, ANP-BC
Medical Director of Safety at Atrius / PCP at Beverly
Atrius Health (HVMA)
Phone: 978.232.7179 (x27179)
Email Nathan Samuels
Beth Israel Deaconess Medical Center
330 Brookline Ave, 20 Overland St., Suite 540, Boston, MA 02215
Main Phone: 617.667.7000
www.bidmc.harvard.edu
Christine Joyce
Patient Safety Coordinator/Risk Manager
Email Christine Joyce
Erin McCobb
Patient Safety Coordinator/Risk Manager
Email Erin McCobb
Melissa McNamara
Patient Safety Coordinator/Risk Manager
Email Melissa McNamara
Crosby Bennett
Manager, Correspondence
Medical Records
Health Information Management Department
Email Crosby Bennett
Beth Israel Deaconess Hospital – Milton
199 Reedsdale Road
Milton, MA 02186
Main Phone: 617.696.4600
www.miltonhospital.org
Alexander J. Campbell, MSN, RN, NE BC, CPHQ
Director, Healthcare Quality & Patient Safety
Phone: 617.313.1053
Email Alexander Campbell
Beth Israel Deaconess Hospital – Needham
148 Chestnut Street Needham, MA 02492
781.453.3000
Amy Taylor, RN, JD
Risk and Patient Safety Manager
Email Amy Taylor
Beth Israel Deaconess Hospital – Plymouth
275 Sandwich Street
Plymouth, MA 02360
Main Phone: 508.746.2000
http://www.bidplymouth.org/
Surabhi Saxena, S.M, DPT, CPHQ, LSSGB
Director Patient Safety & Quality
Email Surabhi Saxena
Kristin Budlong, MHI, RN
Risk Management Specialist
Email Kristin Budlong
Beth Israel Lahey Health Primary Care
464 Hillside Avenue, Suite 304
Needham, MA 02494-1227
Ailish Wilkie
Director, Patient Safety and Risk Management
Phone: 617.754.0543
Denise Peterson, RN, MMH, CPPS
Risk and Patient Safety Manager
Phone: 617.921.1398
Christine Perry, RN, MSN
Risk and Patient Safety Manager
Beverly Hospital (aka Northeast Hospital Corporation)
85 Herrick Street
Beverly, Massachusetts 01915
Main Phone: 978.922.3000
https://www.beverlyhospital.org
Sheila Laffy
Risk Manager
Email Sheila Laffy
Sheila Laffy
[email protected]
Boston Children’s Hospital
300 Longwood Avenue, Boston, MA 02115
Main Phone: 617.355.6000
www.childrenshospital.org
David J. Davis, MM, RN, NEA-BC
Vice President, Patient Safety,
Quality and Regulatory Affairs
Program for Patient Safety and Quality
Phone: 617.919.6816 | Fax: 617.730.0637
Email David Davis
Joanne Landers, MSN, RN, CPN, CCTN
Senior Safety and Quality Consultant
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
Email Joanne Landers
Grace Leblanc, MSN, RN, CPN, CPPS
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
Email Grace Leblanc
Lorraine Schoen, DNP, MS, RN
Director, Clinical Regulatory Compliance and Patient Safety
Program for Patient Safety and Quality
Phone: 617.919.7603
Email Lorraine Schoen
Lauren Stone, MSN, RN, VA-BC
Senior Safety and Quality Consultant
Program for Patient Safety and Quality
Phone: 617.355.4982
Email Lauren Stone
Darlene Simas DNP, RN
Senior Safety and Quality Consultant
Program for Patient Safety and Quality
Phone: 617.355.8065
Email Darlene Simas
Amanda Rendall-Johnson, BSN RN CPN
Safety and Quality Senior Consultant
Program for Patient Safety and Quality
Phone: 617.919.6543
Email Amanda Rendall-Johnson
James J. Horgan, Esq.
Lead General Counsel
Boston Children’s Hospital
Mailing address: 300 Longwood Avenue, Boston MA 02115
Office Location: 1 Brookline Place, 6th floor Suite 630 (Rm 637.3)
Phone: 617-919-1554| Fax: 617-730-1952
Email James Horgan
Boston Children’s Health Physicians
400 Columbus Avenue
Suite 200E
Valhalla, NY 10595
https://bchp.childrenshospital.org/
Kathy Iaconetti
Director of Grant Funding and Risk Management
Phone: 914.591.2096
Email: Kathy Iaconetti
Brigham and Women’s Hospital
Clinical Compliance & Risk Management
41 Ave Louis Pasteur, Suite 211, Boston, MA 02115
Main Phone: 617.264.3005 | Fax: 617.264.3015
www.brighamandwomens.org
Sheila Giovannini, JD
Risk Manager
Department of Clinical Compliance and Risk Management
Phone: 617.264.5848
Email Sheila Giovannini
Dave Seaver, RPh, JD
Risk Manager
Phone: 617.264.5849
Email Dave Seaver
Marissa McLean, RN, JD, CPHRM
Senior Manager Patient Safety, Risk PFR
Phone: 617.264.5850
Email: Marissa McLean
Brigham and Women’s Faulkner Hospital
Marissa McLean, RN, JD, CPHRM
Senior Manager Patient Safety, Risk, PFR
Phone: 617.480.5603
Email: Marissa McLean
Susan Beliveau, JD
Lead Risk Manager
1153 Centre Street, Boston MA 02130
Phone: 401.578.4198
Email Susan Beliveau
Stacey Burns, CPHQ
Risk Manager
1153 Centre Street, Boston MA 02130
Phone: 617.983.7679
Email: Stacey Burns
Cambridge Health Alliance
Somerville Hospital, 230 Highland Avenue, Somerville, MA 02143
Main Phone: 617.665.1000
www.challiance.org
Brianne Goodwin, JD, MSN, MPH, MSB
Director, Risk Management
Phone: 617.591.4495
Email Brianne Goodwin
Lorraine Murphy, MS, RN
Ambulatory Risk Manager
Phone: 617.591.4485 | Fax: 617.591.4490
Email Lorraine Murphy
Ashley L. Holmes, MSOT
Clinical Risk and Patient Safety Manager
Phone: 617.575.5161
Email Ashley Holmes
Cooley Dickinson
30 Locust St., Northampton, MA 01061
Main Phone: 413.582.2000
http://www.cooley-dickinson.org
Jenna Messer
Senior Manager, Patient Safety, Risk, PRR
Patient Safety Officer
Patient Care Assessment Coordinator
Cooley Dickinson Health Care
Phone: 413.582.2569
Email Jenna Messer
Dana-Farber Cancer Institute
44 Binney Street, Boston, MA 02115
Main Phone: 617.632.3000
www.dfci.harvard.edu
Dana Platt, MSHCA, RN, CPHRM
Senior Director Patient Safety, Risk Management & Infection Control
Email Dana Platt
Angela McCann
Director of Risk Management
Email Angela McCann
Elizabeth Poitras
Risk Manager
Email Elizabeth Poitras
Julie Holden, BSN, MA, RN
Risk Manager
Email Julie Holden
Exeter Hospital
5 Alumni Dr, Exeter, NH 03833
Main Phone: 603.778.7311
www.exeterhospital.com
Lori Chabot
Director of Risk Management and Patient Safety
Phone: 603.580.6587
Email Lori Chabot
Mallory Hamilton, MSN, RN, CPHQ, CPPSM
Senior Director of Quality and Patient Safety
Email Mallory Hamilton
Harbor Medical Associates
77 Accord Park Drive
Building D-5
Norwell, MA 02061
Main Phone: 781.952.1500
www.hsdm.harvard.edu
Harvard School of Dental Medicine
188 Longwood Avenue, Boston, MA 02115
Main Phone: 617.432.1000
www.hsdm.harvard.edu
Myra Majewski
Director of the Harvard Dental Center
Harvard School of Dental Medicine
Email Myra Majewski
Harvard University Health Services
75 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.495.3271
www.huhs.harvard.edu
Allison M. Bidgood, RHIA, CHPC
Director Health Information Services | Privacy Officer
Phone: 617.496.1630 | Fax: 617.495.8077
Email Allison Bidgood
Mallory Finne
Patient Advocate and Manager of Patient Relations
Phone: 617.495.7583
Email Mallory Finne
Jonathan Mills
Director, Healthcare Quality & Patient Safety
Phone: 617.496.8801
Email Jonathan Mills
Kimberly Eng
Deputy Executive Director and Chief Administrative Officer
Email Kimberely Eng
Joslin Diabetes Center
One Joslin Place, Boston, MA 02215
Main Phone: 617.732.2400
www.joslin.harvard.edu
Sanjeev Mehta, MD
Director of Quality, CMO
Email Sanjeev Mehta
Judge Baker Children’s Center
53 Parker Hill, Boston, MA 02120-3225
Main Phone: 617.232.8390
www.bakercenter.org
Lahey Hospital and Medical Center
41 Mall Road, Burlington, MA 01805
Main Phone: 781.744.5100
https://www.lahey.org
Karen Schoonmaker, MSN, RN, CPPS
Director Risk Management, Patient Safety & Patient Relations
Phone: 781.744.7475
Email Karen Schoonmaker
Linda Habibi, JD, MBA, CPHRM
Director, Patient Safety and Risk Management
Email Linda Habibi
Martha’s Vineyard
1 Hospital Road, Oak Bluffs, MA 02557
Main Phone: 508.693.0410
https://www.mvhospital.com/
Megan Luizzi
Risk Manager
Email Megan Luizzi
Massachusetts Eye & Ear Infirmary
243 Charles Street, Boston, MA 02114
Main Phone: 617.523.7900
www.meei.harvard.edu
Lynne Chiodo, JD, RN
Senior Manager of Safety & Risk
Email Lynne Chiodo
Lauren J. O’Connor, JD
Senior Risk Manager
Phone: 617.643.6469 | Fax: 617.724.4810
Email Lauren O’Connor
Mass General Brigham at Home
https://www.massgeneralbrigham.org/en/patient-care/services-and-specialties/home-care
Braintree Office: 45 Rockdale Street, Suite 100, Braintree, MA 02184
Newton Office: 95 Wells Avenue, Suite 320, Newton, MA 02459
Chelsea Office: 70 Everett Ave, Chelsea, MA 02150
Beverly Office: 152 Conant Street, 3rd floor, Beverly, Ma 01915
Judith Flynn MBA BSN RN CHC
Vice President Patient Care Quality, Compliance Officer
Phone: 781.290.4051 | Fax: 781.290.4050
Email Judith Flynn
Bo Gatarz
Risk Manager
Email Bo Gatarz
Kate Arpino
Quality & Compliance Specialist
Braintree office
Phone: 978.880.5767
Email Kate Arpino
Melissa Raistrick
Quality & Compliance Specialist
Beverly office
Phone: 781.330.5859
Email Melissa Raistrick
Alicia Savini
Quality & Compliance Specialist
Chelsea office
Phone: 781.330.5859
Email Alicia Savini
Paula Terrio
Quality & Compliance Specialist
Newton office
Phone: 781.290.4051
Email Paula Terrio
Mass General Brigham Community Physicians
https://www.massgeneralbrigham.org/en/patient-care/services-and-specialties/community-physicians
Jason Tuchin, MBA, MPH
Executive Director, Practice Operations
Phone: 781.433.3763
Email Jason Tuchin
Krysta Calnan, BSN, RN
Senior Risk & Patient Safety Specialist
Community Physicians, Watertown, Burlington, Newton-WellesleyMedical Group (NWMG)
Email Krysta Calnan
Massachusetts General Hospital
55 Fruit Street, Boston, MA 02114
Main Phone: 617.726.2000
http://www.massgeneral.org
Lauren J. O’Connor, JD
Senior Risk Manager
Massachusetts General Physicians Organization
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.6469 | Fax: 617.724.4810
Email Lauren O’Connor
Lynne Chiodo, JD, RN
Senior Manager of Safety & Risk
Email Lynne Chiodo
McLean Hospital
115 Mill Street, Administration 317, Belmont, MA 02478
Main Phone: 617.855.22106
www.mcleanhospital.org
Brian Delcore RN-BC, MSN
he/him/his
Senior Manager- Patient Safety/Risk, Patient Family Relations, Clinical Compliance, & Quality
Phone: 617.855.2514 | Fax: 617.855.3536
Email Brian Delcore
M.I.T. Health Services
MIT Medical, 77 Massachusetts Avenue, Cambridge, MA 02139
Main Phone: 617.253.4481
http://web.mit.edu/medical/
Elene Scheff
Director, Clinical Quality and Risk Management, MIT Medical
25 Carleton Street. E23-427
Cambridge, MA 02142-4307
Phone: 617.253.1317
Email Elene Scheff
Elene Scheff
Director, Clinical Quality and Risk Management, MIT Medical
25 Carleton Street. E23-427
Cambridge, MA 02142-4307
Phone: 617.253.1317
Email Elene Scheff
Mount Auburn Hospital
330 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.492.3500
http://www.mountauburnhospital.org/
Aliysa Rajwani, BDS, MPH, CPHQ
Director of Quality and Patient Safety
Phone: 617.499.4879| Fax: 617.499.5132
Email Aliysa Rajwani
Nantucket Cottage
57 Prospect Street
Nantucket, MA 02554
Main Phone: 508.825.8100
Sandra Van Gundy
VP Quality, Risk, and Patient Experience
Phone: 508.825.8118 | Fax: 508.825.8327
Email Sandra Van Gundy
Stefanie Porche
Email Stefanie Porche
New England Baptist Hospital
125 Parker Hill Avenue, Boston, MA 02120
Main Phone: 617.754.5800
www.nebh.org
Tricia Ide, RN, MS
Senior Director of Quality, Patient Safety
Phone: 617.754.5164
Email Tricia Ide
Newton-Wellesley Hospital
2014 Washington Street, Newton, MA 02462
Main Phone: 617.243.6000
www.nwh.org
Jane McCarthy, RN
Senior Manager for Risk, Safety & Patient/Family Relations
Email Jane McCarthy
Shivani Sabhaya
Risk Manager
Risk Line Phone: 617.243.6507
Email Shivani Sabhaya
Kerri Stiehl, BSN, RN, C-ONQS
Risk Manager
Risk Line Phone: 617.243.6507
Email Kerri Stiehl
North Shore Physicians Group
Two Corporation Way, Suite 180
Peabody, MA 01960
Main Phone: 978.825.7100
http://www.northshorephysicians.org
Pentucket Medical Associates/Partners Community Physicians Organization
Pentucket Medical
One Parkway
Haverhill, MA 01830
Main Phone: 978.521.3200
https://pmaonline.com
Kendra Cohen, JD
Senior Risk & Patient Safety Specialist
Urgent Care, Tuscan Village, Pentucket Medical Associates (PMA)
Email Kendra Cohen
Salem Hospital
81 Highland Avenue, Salem, MA 01970
Main Phone: 978.741.1200
www.nsmc.partners.org
Janet Flynn, BSN, RN, CPPS, CCRN
Sr. Manager of Risk, Patient Safety and Patient Family Relations
81 Highland Avenue, Salem MA 01970
Phone: 978-354-3399
Email Janet Flynn
Danielle Dolan
Risk Manager, Quality and Patiety Safety
81 Highland Ave, Salem, MA 01970
Phone: 978.354.3559
Email Danielle Dolan
Spaulding Rehabilitation Hospital – Boston
300 First Avenue, Charlestown, MA, 02129
Main Phone: 617.952.5000
www.spauldingrehab.org
Debra Blyth-Wilk, JD, RN, CPHQ
Director of Quality and Compliance
Phone: 617.952.5310
Email Debra Blyth-Wilk
Sharon McLean
Quality and Compliance Specialist
Phone: 617.952.5312
Email Sharon Mclean
Andrea Shellman
Senior Manager Patient Safety, Risk and Patient Family Relations
300 1st Ave, Charlestown, MA 02129
Phone: 617.983.7833
Email Andrea Shellman
Spaulding Rehabilitation Hospital – Cambridge
1575 Cambridge Street, Cambridge, MA 02138
Main Phone: 617.573.2700
http://www.spauldingrehab.org/locations/cambridge-ma/
Surabhi Saxena
Manager Quality, Safety, Compliance & Patient Family Relations
1575 Cambridge St., Cambridge, MA 02138
Email Surabhi Saxena
Spaulding Rehabilitation Hospital–Cape Cod
311 Service Road, East Sandwich, MA 02537
Main Phone: 508.833.4000
http://spauldingrehab.org/locations/sandwich-ma/
Coming soon
Wentworth Douglass Hospital
789 Central Avenue, Dover, NH 03820
Main Phone: 603.742.5252
Wentworth Douglass Hospital
Sarah Hall, MSN, RN, CPHQ, CPPS, CNOR
Senior Manger, Patient Safety, Risk Management, and Patient and Family Relations
789 Central Avenue, Dover, NH 03820
Phone: 603.609.6576
Email Sarah Hall
Christine Dodier, BSN, RN
271 Locust Street, Dover, NH, 03820
Clinical Risk Manager
Risk Management/Survey Readiness
Phone: 603.740.2580
Email Christine Dodier
Jackie Estabrook
271 Locust Street, Dover, NH, 03820
Risk Insurance Claims Manager
Risk Management/Survey Readiness
Phone: 603.740.3328
Email Jackie Estabrook
Winchester Hospital
41 Highland Avenue, Winchester, MA 01890
Main Phone: 781.729.9000
Winchester Hospital
Mary Beth Strauss, DNP, RN, NE-BC, CPHQ, ACNO
Quality and Patient Safety
Phone: 781.756.2584
Email Mary Beth Strauss
Tara Surette, MSN, RN, CPHRM
Manager, Risk & Patient Safety
Email Tara Surette