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Resolution Creates Opportunity to Improve Patient Safety

  • June 13, 2014

As a medical malpractice insurer, we are committed to excellence in patient safety as well as governed by Massachusetts law to act in good faith.


Patricia Davis, CPCU, Claims Manager, CRICO and Sally O'Neill, M.Ed., Master Claims Representative, CRICO co-authored an article for Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI). The article discusses the impact apology and resolution can have on patient safety.

 

Read the full-text article:
Resolution Creates Opportunity to Improve Patient Safety