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Recent Coverage

July 1, 2022 Development of a Taxonomy for Characterising Medical Oncology-related Patient Safety and Quality Incidents: A Novel Approach

Using funding from CRICO, this study describes the development of a comprehensive, validated taxonomy for medical oncology-related incidents.

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June 18, 2022 Trial and Error: Learning From Malpractice Claims in Childhood Surgery

Using Candello Solutions by CRICO, this article analyzed the malpractice claims involving patients ≤ 18 years old that occurred from 2008 to 2017.

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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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Resolution Creates Opportunity to Improve Patient Safety

  • June 13, 2014

As a medical malpractice insurer, we are committed to excellence in patient safety as well as governed by Massachusetts law to act in good faith.


Patricia Davis, CPCU, Claims Manager, CRICO and Sally O'Neill, M.Ed., Master Claims Representative, CRICO co-authored an article for Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI). The article discusses the impact apology and resolution can have on patient safety.

 

Read the full-text article:
Resolution Creates Opportunity to Improve Patient Safety