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July 1, 2022 Development of a Taxonomy for Characterising Medical Oncology-related Patient Safety and Quality Incidents: A Novel Approach

Using funding from CRICO, this study describes the development of a comprehensive, validated taxonomy for medical oncology-related incidents.

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June 18, 2022 Trial and Error: Learning From Malpractice Claims in Childhood Surgery

Using Candello Solutions by CRICO, this article analyzed the malpractice claims involving patients ≤ 18 years old that occurred from 2008 to 2017.

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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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Doctors Learn to Say 'I'm Sorry'

  • January 24, 2007

CRICO educational DVD on apology featured in the Wall Street Journal.


Landro L. Doctors learn to say 'I'm sorry': patients' stories of hospital errors serve to teach staffWall Street Journal. 2007 Jan 24.

This film is available if you visit the Patient Safety Films page. (updated July 2022)