Event Details


This is an online event.

Do you know how to identify unprofessional behavior? Does your organization have a process to review and respond to reports of disrespectful conduct?

A recent analysis of employment practices liability (EPL) claims at CRICO identified 1,985 allegations in 628 cases. Unprofessional behavior and disrespectful conduct impacts an organizations culture and patient safety initiatives. These behaviors can contribute to medical errors, poor patient satisfaction, increase costs and lead to qualified clinicians, managers, and leaders to leave organizations.

During this live-streamed webinar you will learn from CRICO patient safety staff about the allegations and contributing factors in EPL cases and learn strategies to improve your processes to identify and respond to unprofessional behavior and disrespectful conduct in your practice and organization.


Event Details


This is an online event.

Who Should Attend

All clinicians (physicians, APP, nurses, ancillary staff), human resources, hospital leadership, patient safety and risk specialists

Related Material

Refer to CRICO’s Harassment and Discrimination materials.


Annette Roberts, MSN, RN, Program Director, Patient Safety at CRICO, will provide expert analysis about EPL risks and discuss strategies to strengthen your organization’s ability to identify and respond to reports of unprofessional behavior and conduct.



Continuing Medical Education

CRICO/Risk Management Foundation of the Harvard Medical Institutions is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. CRICO/RMF designates this live-streamed activity for a maximum of 1 AMA PRA Category I Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

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