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< Back To Patient Safety

Cracking the Code for Better Rapport Among Generations
By Missy Padoll, CRICO, Tom A. Augello, CRICO

Understanding “generation codes” gives clinicians insight into their patients’ and colleagues’ mindsets and provides a tool for building the rapport needed for a productive healthcare relationship.

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Beyond the Headlines for Large Malpractice Awards
By Jock Hoffman, CRICO

Large awards are rare and not always instructive for patient safety.

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Improving Dx, Culling Bad Claims, and more
By Alison Anderson, Missy Padoll, Wallinda Hutson, CRICO

Insight September 2018: Improving Dx, Culling Bad Claims, and more

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Primary Care Docs Try to Up Their Diagnosis Game
By Tom A. Augello, CRICO

The idea of missing something, or finding out that follow up on a lab order or specialty consult fell through the cracks, can haunt providers. Nothing represents these concerns better than a claim from a patient or family that you failed to diagnose their cancer. A recent review of professional liability claims from across the United States shows that diagnosis-related claims account for a higher percentage of dollar costs than any other category.

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The Impact of Disruptive Behavior in the OR
By Missy Padoll, CRICO

Savvy leaders are making the connection between communication failures as a root cause of adverse events and malpractice suits in their hospitals.

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11-20 of (572) items Page of 58