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First Line of Defense

Every CRICO member institution has designated key individuals to serve as liaisons for CRICO-insured clinicians.

These individuals should be the first point of contact for any issues related to loss prevention (including receipt of malpractice-related documents). Once you have spoken with your institution-based risk management representative, the CRICO Claims Manager associated with your institution will be available to assist you.

AB  | CD | E | F | G | H |  I | J | K | LMN | O | P | Q | R | S | T | U | V | W | X | Y | Z

 

Anna Jaques Hospital

25 Highland Ave Newburyport, MA 01950
Main Phone: 978.463.1000
www.ajh.org

Sandra Levin
Chief Quality Officer
Phone ext: 1128
E-mail Sandra Levin

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Atrius Health

275 Grove Street Suite 3-300, Newton, MA 02466
Main Phone: 617.559.8016
www.atriushealth.org

Thomas Isaac, MD, MPH
Senior Medical Director, Quality and Safety, Performance Excellence
Atrius Health (HVMA)
Phone: 781.849.2428
E-mail Thomas Isaac

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Beth Israel Deaconess Medical Center

330 Brookline Ave, 20 Overland St., Suite 540, Boston, MA 02215
Main Phone: 617.667.7000
www.bidmc.harvard.edu

Cheryle Totte, RN, MS
Director of Patient Safety
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9765 | Pager: 32339 | Fax: 617.975.9730
E-mail Cheryle Totte

Mary Fay, RN, MS
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9757 | Fax: 617.975.9730
E-mail Mary Fay

Dorothy Flood, RN
Patient Safety Coordinator/Risk Manager
Phone: 617.975.9752 | Fax: 617.975.9730
E-mail Dorothy Flood

Susan Holland, EdD, MSN, RN, NEA-BC
Patient Safety Coordinator/Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9762 | Fax: 617.975.9730
E-mail Susan Holland

Carolyn Wheaton, RN, MS
Patient Safety Coordinator/Ambulatory Risk Manager
Silverman Institute for Health Care Quality and Safety
Phone: 617.975.9766 | Fax: 617.975.9730
E-mail Carolyn Wheaton

Crosby Bennett
Manager, Correspondence
Medical Records
Health Information Management Department
Fax: 617.975.9730
E-mail Crosby Bennett

 

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Beth Israel Deaconess Hospital – Milton

199 Reedsdale Road
Milton, MA 02186
Main Phone: 617.696.4600
www.miltonhospital.org 

Alexander J. Campbell, MSN, RN, NE BC, CPHQ
Director, Healthcare Quality & Patient Safety
Phone: 617.313.1053
E-mail Alexander Campbell

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Beth Israel Deaconess Hospital – Needham

148 Chestnut Street Needham, MA 02492
781.453.3000   

Carolyn Gifford RN, MS
Risk Manager and Regulatory Specialist
Phone: 781.453.6042
E-mail Carolyn Gifford

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Beth Israel Deaconess Hospital – Plymouth

275 Sandwich Street
Plymouth, MA 02360
Main Phone: 508.746.2000
http://www.bidplymouth.org/

Judy Van Tilburg
Sr. Dir. Quality & Pt Safety
Phone: 508.830.2101
E-mail Judy Van Tilburg

Gretchen Kilbourne
Pt Advocate
Phone: 508.830.2521
E-mail Gretchen Kilbourne

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Beth Israel Lahey Health Primary Care

464 Hillside Avenue, Suite 304
Needham, MA 02494-1227

Patty Hughes, RN, MSN, CPHRM, FASHRM

Director, Patient Safety and Risk Management at Beth Israel Lahey Health

E-mail Patty Hughes 

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Beverly Hospital (aka Northeast Hospital Corporation)  

85 Herrick Street
Beverly, Massachusett 01915
Main Phone: 978.922.3000
https://www.beverlyhospital.org

Barbara McCarthy RN, MPH, CIC, CPHQ, CPHRM, FASHRM
Enterprise Risk Officer
Phone: 978.922.3000 x 2854
E-mail Barbara McCarthy

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Boston Children’s Hospital

300 Longwood Avenue, Boston, MA 02115
Main Phone: 617.355.6000
www.childrenshospital.org

Elise Woodard, MS, RN
Manager, Patient Safety
Program for Patient Safety and Quality
Phone: 617.355.8065 | Fax: 617.730.0637
E-mail Elise Woodard 

Rosemary Galvin, RN, MS, CPNP
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Rosemary Galvin

David J. Davis, MM, RN, NEA-BC
Vice President, Patient Safety,
Quality and Regulatory Affairs Program for Patient Safety and Quality
Phone: 617.919.6816 | Fax: 617.730.0637
[email protected]

Patricia Galvin, MSN, RN, CNOR, CPHQ
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
[email protected]

Joanne Landers, MSN, RN, CPN, CCTN
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
[email protected]

Grace Leblanc, MSN, RN, CPN, CPPS
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
[email protected]

Anuj K. Goel, Esq.
Associate General Counsel
Boston Children’s Hospital
Mailing address: 300 Longwood Avenue, Mailstop BCH3046, Boston MA 02115
Office Location: 1 Brookline Place, 6th floor Suite 630 (Rm 637.3)
Phone: 617-919-7570 | Fax: 617-730-1952
[email protected]

 


Brigham and Women’s Hospital

Clinical Compliance & Risk Management
41 Ave Louis Pasteur, Suite 211, Boston, MA 02115
Main Phone: 617.264.3005 | Fax: 617.264.3015
www.brighamandwomens.org

Karen Fiumara, RPh, PharmD
Executive Director of Patient Safety & Risk Management
Phone: 617.732.7543
E-mail Karen Fiumara

Sheila Giovannini, JD
Risk Manager
Department of Clinical Compliance and Risk Management
Phone: 617.264.5848
E-mail Sheila Giovannini

Dave Seaver, RPh, JD
Risk Manager
Phone: 617.264.5849
E-mail Dave Seaver

Marissa McLean, RN, JD, CPHRM
Risk Manager
Phone: 617.264.5850
Email: Marissa McLean

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Brigham and Women’s Faulkner Hospital   

Belkin House
1153 Centre Street, Boston MA 02130
Main Phone: 617.983.7000
www.faulknerhospital.org

Allyson N. Hammerstedt, Esq.
Senior Risk Manager, Department of Risk Management and Clinical Compliance
Phone: 617.983.7970 | Fax: 617.983.7236
E-mail Allyson Hammerstedt

Christi Clark Barney RN, MSN
Executive Director of Patient Safety, Quality & Risk Management
Phone: 617.983.7449
E-mail Christi Clark Barney

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Cambridge Health Alliance      

Somerville Hospital, 230 Highland Avenue, Somerville, MA 02143
Main Phone: 617.665.1000
www.challiance.org

Brianne Goodwin, JD, MSN, MPH, MSB
Director, Risk Management
Phone: 617.591.4495
E-mail Brianne Goodwin

Lorraine Murphy, MS, RN
Ambulatory Risk Manager
Phone: 617.591.4485 | Fax: 617.591.4490
E-mail Lorraine Murphy

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Cooley Dickinson

30 Locust St., Northampton, MA 01061
Main Phone: 413.582.2000
http://www.cooley-dickinson.org 

Elise Titus M.S.
Patient Safety & Regulatory Compliance Manager
Civil Rights Officer
Interim Risk Manager
Phone: 413.582.2128 | Fax 413.923.9395
E-mail Elise Titus

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Dana-Farber Cancer Institute    

44 Binney Street, Boston, MA 02115
Main Phone: 617.632.3000
www.dfci.harvard.edu

Dana Platt, MSHCA, RN, CPHRM
Director Risk Management, Education & Training
E-mail Dana Platt

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Harbor Medical Associates

77 Accord Park Drive
Building D-5
Norwell, MA 02061
Main Phone: 781.952.1500
www.hsdm.harvard.edu

Karen Gray, RN
Manager of Performance Management
Phone: 781.952.1383 | Fax 508.630.2458
E-mail Karen Gray

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Harvard School of Dental Medicine

188 Longwood Avenue, Boston, MA 02115
Main Phone: 617.432.1000
www.hsdm.harvard.edu

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Harvard University

Main Phone: 617.495.1000
www.harvard.edu 

Department of Insurance
739 Holyoke Center
1350 Massachusetts Avenue, Cambridge, MA 02138

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Harvard University Health Services

75 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.495.3271
www.huhs.harvard.edu

Allison Bidgood
Director of Medical Records
Phone: 617.496.1630 | Fax: 617.495.8077
E-mail Allison Bidgood

Jonathan Mills
Director Performance Improvement and Patient Safety
Phone: 617.496.8801
E-mail Jonathan Mills

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Joslin Diabetes Center   

One Joslin Place, Boston, MA 02215
Main Phone: 617.732.2400
www.joslin.harvard.edu

David DiFiore
VP of Clinical Operations 
Phone: 617.309.1926
E-mail David Difiore

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Judge Baker Children’s Center

53 Parker Hill, Boston, MA 02120-3225
Main Phone: 617.232.8390
www.jbcc.harvard.edu

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Lahey Hospital and Medical Center

41 Mall Road, Burlington, MA 01805
Main Phone: 781.744.5100
https://www.lahey.org

Karen Schoonmaker, MSN, RN, CPPS
Director Risk Management, Patient Safety & Patient Relations
Phone: 781.744.7975
E-mail Karen Schoonmaker

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Martha’s Vineyard

1 Hospital Road, Oak Bluffs, MA 02557
Main Phone: 508.693.0410
https://www.mvhospital.com/

Claire Seguin, DNP
Chief Clinical & Quality Officer
E-mail Claire Seguin

Kelly Haynes, RN, Esq.
Risk Management | ADA Coordinator
Phone: 508.684.4554
E-mail Kelly Haynes

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Massachusetts Eye & Ear Infirmary 

243 Charles Street, Boston, MA 02114
Main Phone: 617.523.7900
www.meei.harvard.edu

Mary Kennedy
Risk Manager
Phone: 617.573.3790 | Fax: 617.573.3207
E-mail Mary Kennedy

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Mass General Brigham at Home

Braintree Office: 45 Rockdale Street, Suite 100, Braintree, MA 02184
Waltham Office: 281 Winter street, suite 240, Waltham, MA 02451
Chelsea Office: 70 Everett Ave, Chelsea, MA 02150
Beverly Office: 152 Conant Street, 3rd floor, Beverly, Ma  01915

www.partnersathome.org

Judith Flynn MBA BSN RN CHC 
Vice President Patient Care Quality, Compliance Officer
Phone: 781.290.4051 | Fax: 781.290.4050
E-mail Judith Flynn 

Kate Arpino 
Braintree office
Phone: 978.880.5767
E-mail Kate Arpino 

Melissa Raistrick 
Beverly office
Phone:  781.330.5859
E-mail Melissa Raistrick 

Alicia Savini 
Chelsea office
Phone: 781.330.5859
E-mail Alicia Savini 

Paula Terrio 
Waltham office
Phone: 781.330.5859
E-mail Paula Terrio 

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Massachusetts General Hospital

55 Fruit Street, Boston, MA 02114
Main Phone: 617.726.2000
http://www.massgeneral.org

Lauren J. O’Connor, JD
Director Risk Management
Massachusetts General Physicians Organization
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.6469 | Fax: 617.724.4810
E-mail Lauren O’Connor

Kendra O. Cohen, JD
Associate Risk Manager
Massachusetts General Physicians Organization
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.9721 | Fax: 617.724.4810
E-mail Kendra Cohen

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McLean Hospital

115 Mill Street, Belmont, MA 02478
Main Phone: 617.855.2000
www.mcleanhospital.org

Gail Tsimprea, PhD
Chief Quality and Risk Management Officer
Phone: 617.855.2514 | Fax: 617.855.3536
E-mail Gail Tsimprea

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M.I.T. Health Services

MIT Medical, 77 Massachusetts Avenue, Cambridge, MA 02139
Main Phone: 617.253.4481
http://web.mit.edu/medical/

Elene Scheff

Director, Ciinical Quality and Risk Management, MIT Medical
25 Carleton Street. E23-427
Cambridge, MA 02142-4307
Phone: 617.253.1317
E-mail Elene Scheff

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Mount Auburn Hospital

330 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.492.3500
http://www.mountauburnhospital.org/

Maureen McGurty-Rakiey, BSN, RN, CPPS
Director of Patient Safety
Phone: 617.499.5665 x.4879| Fax: 617.499.5132
E-mail Maureen McGurty-Rakiey

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Nantucket Cottage

57 Prospect Street Nantucket, MA 02554
Main Phone: 508.825.8100

Nancy S. Pittman
Director of Contracting/Compliance and Privacy Officer
Phone: 508.825.8203 | Fax: 508.825.8327
E-mail Nancy S. Pittman

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New England Baptist Hospital  

125 Parker Hill Avenue, Boston, MA 02120
Main Phone: 617.754.5800
www.nebh.org

Katie Corrigan, MSN, RN
Quality Performance Manager
Phone: 617.754.5172 | Fax: 617.754.5390
E-mail Katie Corrigan

Lauren Koloski, RN, MSN
Quality & Patient Safety
Phone: 617.754.5568 | Fax: 617.754.5390
E-mail Lauren Koloski

Tricia Ide, RN, MS
Senior Director of Quality, Patient Safety
Phone: 617.754.5164
E-mail Tricia Ide

Mary Sullivan Smith, RN
Senior V.P. Chief Operating Officer and Chief Nursing Officer
Phone: 617.754.5888 | Fax: 617.754.5390
E-mail Mary Sullivan

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Newton-Wellesley Hospital

2014 Washington Street, Newton, MA 02462
Main Phone: 617.243.6000
www.nwh.org

Jennifer Fexis, MBA, CPHQ
Director of Risk Management
E-mail Jennifer Fexis

Lindsay Monahan
Risk Manager | Office of Quality, Patient Safety & Experience
Phone: 617.243.5828
E-mail Lindsay Monahan

Christine Perry, RN MSN
Risk Manager, Risk Management | Quality, Patient Safety & Experience
Phone: 617-243-5845
E-mail Christine Perry

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North Shore Medical Center
Union Hospital Campus

500 Lynnfield Street, Lynn, MA 01904
Main Phone: 781.581.9200
http://nsmc.partners.org/about_nsmc 

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North Shore Medical Center
Salem Hospital Campus

81 Highland Avenue, Salem, MA 01970
Main Phone: 978.741.1200
www.nsmc.partners.org

Carrie Arrieta
Director of Risk Management
Phone: 978.354.3559
E-mail Carrie Arrieta

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North Shore Physicians Group

Two Corporation Way, Suite 180
Peabody, MA 01960
Main Phone: 978.825.7100
http://www.northshorephysicians.org

Tatum O'Sullivan, RN, MHSA, CPHRM
Ambulatory Risk & Patient Safety Manager
Phone: 978.573.4336 | Fax: 978.573.4395
E-mail Tatum O'Sullivan

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Partners Community Physicians Organization

https://partnerscommunityphysicians.org/

Jason Tuchin, MBA, MPH
Executive Director, Practice Operations
Phone: 781.433.3763
E-mail Jason Tuchin

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Pentucket Medical Associates/Partners Community Physicians Organization

Pentucket Medical
One Parkway
Haverhill, MA 01830
Main Phone: 978.521.3200
https://pmaonline.com

Krysta Calnan, RN
Clinical Risk Manager
Phone: 978.469.5442
E-mail Krysta Calnan

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Spaulding Rehabilitation Hospital – Boston

300 First Avenue, Charlestown, MA, 02129
Main Phone: 617.952.5000
www.spauldingrehab.org 

Debra Blyth-Wilk, JD, RN, CPHQ
Director of Quality and Compliance
Phone: 617.952.5310 
E-mail Debra Blyth-Wilk

Sharon McLean
Quality and Compliance Specialist
Phone: 617.952.5312
E-mail Sharon Mclean

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Spaulding Rehabilitation Hospital – Cambridge

1575 Cambridge Street, Cambridge, MA 02138
Main Phone: 617.573.2700
http://www.spauldingrehab.org/locations/cambridge-ma/ 

Mary O’Quinn
Director of Quality and Compliance
Director Patient Safety & Risk Management, Spaulding Rehab Network
Phone: 617.758.5538  | Fax: 617.234.7985
E-mail Mary O’Quinn

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Spaulding Rehabilitation Hospital– Cape Cod

311 Service Road, East Sandwich, MA 02537
Main Phone: 508.833.4000
http://spauldingrehab.org/locations/sandwich-ma/ 

Diane Galazzo, RN, BSN, MBA
Director, Quality & Compliance
Phone: 508.833.4003
E-mail Diane Galazzo

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Union Hospital

See North Shore Medical Center - Union Hospital Campus

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Wentworth Douglass Hospital

789 Central Avenue, Dover, NH 03820
Main Phone: 603.742.5252
Wentworth Douglass Hospital

Erin Wigmore, BS, MHA
Sr. Director of Risk Management/Survey Readiness
Phone: 603.740.2863
E-mail Erin Wigmore

Christine Dodier, BSN, RN
271 Locust Street, Dover, NH, 03820
Clinical Risk Manager

Risk Management/Survey Readiness
Phone: 603.740.2580
E-mail Christine Dodier

Jackie Estabrook
271 Locust Street, Dover, NH, 03820
Risk Insurance Claims Manager

Risk Management/Survey Readiness
Phone: 603.740.3328
E-mail Jackie Estabrook

Ellie Daigle, MJ, RN, CPHRM
Clinical Risk Manager
Phone: 603.740.2863
E-mail Ellie Daigle

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Winchester Hospital

41 Highland Avenue, Winchester, MA 01890
Main Phone: 781.729.9000
Winchester Hospital

Mary Beth Strauss, RN, ACNO
Quality/Pt Safety/Risk
Phone: 781.756.2584
E-mail Mary Beth Strauss

Janet Liddell, RN
Manager, Risk & Patient Safety
Phone: 781.756.2101
E-mail Janet Liddell

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