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Doctors Learn to Say 'I'm Sorry'

  • January 24, 2007

CRICO educational DVD on apology featured in the Wall Street Journal.


Landro L. Doctors learn to say 'I'm sorry': patients' stories of hospital errors serve to teach staffWall Street Journal. 2007 Jan 24.

This DVD is available for purchase via PayPal or check. For details, visit the Patient Safety Films page.