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Can’t Reach Us? Assistance for CRICO members with urgent questions or needs may be obtained through the on-call risk manager at your institution. Claims/Suits: Contact the Claim Manager responsible for your institution or the Senior Vice President of Claims. Confirmation of Coverage /Facesheets: CRICO-insured physicians needing access to your Confirmation of Coverage (Facesheet), log into My CRICO, or email our Underwriting staff or 617.450.8219. CME Questions: Email Cheryl Norville or call 617.450.5506. Media Requests: Email Missy Padoll or call 617.450.6841. Other Inquiries: To reach someone at CRICO, call 617.450.5500. If you are a physician, identify yourself as such and the organization with which you are affiliated. You will be connected to the CRICO representative responsible for your organization.
If you have not found what you were looking for in the list on the left, please fill in this form and your question will be directed to the appropriate member of our staff. You can also call us at 617.450.5500.
CRICO is open for regular business Monday through Friday from 8:30 a.m.to 5:00 p.m. After regular business hours or during closings, for non-urgent matters, please leave a detailed message (excluding sensitive information) and someone will respond as quickly as possible.
History/Loss Run Requests
Make your request: Claims History Requests Page
Proof of Insurance Requests
Make your request: Proof of Insurance Request Page
Other coverage inquiries by CRICO members
Email: [email protected] Phone: 617.450.8219 or toll free: 877.763.2742 Fax: 617.450.8297
CRICO members
Email Maggie or call 617.450.6828
Strategies clients and unaffiliated inquiries
Email: Gretchen Ruoff or call 617.450.5571
Email: Missy Padoll or call 617.450.6841
CRICO
1325 Boylston Street Boston, Massachusetts 02215
Phone: 617.450.5500 Toll Free: 877.RMF.CRICO (1.877.763.2742) Fax: 617.450.8299 Email: [email protected]