Articles
Films
Audio Publication: Resource
Continuing Education Programs
CRICO/RMF Insight
Events
Forum
Materials for Instructors
Courses
Disclosure
Human Factors
Culture of Safety
Medication Management
Patient Safety
Teamwork as a Tool for Patient Safety
Patient Safety Podcasts
Residents’ Reading Room
Simulation & Team Training
Home
>
Education/Interventions
>
Materials for Instructors
> Medication Management
Subject Matter Expert
Case Studies
Facilitator's Guide and Outline
Suggestions
Evaluation and Feedback
Support Materials
Exercise
Excercise
Role playing patient discussions about medication
Click here
to download.
Part 1: Setting the scene
Ask participants to describe a situation (e.g., inpatient or outpatient, child (with parent) or elderly patient who does not speak English well, etc.)
Have participants choose roles (patient, ordering MD, nurse, pharmacist, etc.)
Where appropriate and beneficial to the learning process, introduce an error into the scenario
.
Part 2: Selecting and Ordering
Ask the appropriate role players to conduct a conversation about the patient's medication history and status.
Follow that discussion with one about the new drug being ordered. Be sure the discussion covers past experience, expectations, instructions, side effects, etc.
Where appropriate and beneficial to the learning process, introduce an error into the scenario
.
Part 3: Preparing and Administering
Ask the appropriate role players to conduct a conversation between the patient and the pharmacist at the time the patient first picks up his/her new prescription.
Where appropriate and beneficial to the learning process, introduce an error into the scenario
.
Part 4: Side Effects
Ask the appropriate role players to conduct a conversation between the patient and his/her physician (or nurse) regarding a worrisome side effect.
Where appropriate and beneficial to the learning process, introduce an error into the scenario
.
Part 5: Assessment
Ask all participants and observers to evaluate the communication issues encountered during the role playing.