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OpenNotes Reporting Tool Engages Patients As Safety Partners

December 14, 2016

New CRICO-funded research from OpenNotes investigators at Beth Israel Deaconess Medical Center suggests that offering patients a mechanism to provide feedback about their medical record notes further enhances engagement and can improve patient safety.  READ MORE >

CRICO Celebrates 40 Years in Patient Safety

December 9, 2016

CRICO’s celebration of its 40 years of being the medical professional liability (MPL) insurance company for the Harvard medical institutions and affiliates was covered by the Patient Safety & Quality Healthcare (PSQH) journal. READ MORE >

Building a National Surveillance System for Malpractice Claims

December 1, 2016

This Health Services Research editorial discusses how the lack of a comprehensive, nationwide surveillance system for malpractice claims is a missed opportunity to improve patient safety and better understand the performance of the medical liability system. READ MORE >

Addressing Ambulatory Safety and Malpractice:
The Massachusetts PROMISES Project

December 1, 2016

This Health Services Research editorial tells how the Massachusetts PROMISES (Proactive Reduction of Outpatient Malpractice: Improving Safety, Efficiency, and Satisfaction) project sought to “identify and improve safety in what [they] referred to as 3 + 1 areas of known risk in the outpatient setting.” READ MORE >

How Communication Among Members of the Health Care Team Affects Maternal Morbidity and Mortality

December 1, 2016

Carol Keohane, Assistant Vice President for CRICO’s Patient Safety department, co-authored this JOGNN article, which provides “strategies that incorporate team training principles and structured communication processes for use by providers and health care systems to improve the quality and safety of patient care and reduce the incidence of maternal mortality and morbidity.” READ MORE >

5 Strategies to Reduce Malpractice Lawsuit Threats

November 10, 2016

Carol Keohane, MS, RN, assistant vice president for patient safety at CRICO, in an interview with Medical Economics, offers physicians some advice about making apologies to patients or families in the event something medically goes wrong. READ MORE >

Patient and Provider Perspectives on Mammographic Breast Density Notification Legislation

November 1, 2016

The objective of this CRICO co-funded research was to elicit qualitative information from multiple stakeholders to understand varied perspectives on the subject of mammographic breast density (MBD)  notification and inform best practices around implementation.


OpenNotes: Best Practice Tips to Improve Patient Engagement

October 31, 2016

In this third installment of a Medscape video series, focusing on patient engagement and digital health, author Gregory Weicher, MD features OpenNotes®. Dr. Weicher highlights the program’s history and program results, as well as offers some best practice tips. READ MORE >

We Used to Sell Cigarettes in Hospitals. 5 Practices that will soon Look Just as Outdated

October 21, 2016

Dana Siegal, RN, CPHRM, CPPS, Director of Patient Safety for CRICO Strategies presented a keynote at the National Patient Safety Foundation's Lucian Leape Institute Forum. She challenged the audience to think about culture change in health care. Her message: Over time culture can change, it's not an easy journey but we can make it happen. READ MORE >

Mark Reynolds Appointed to Schwarz Center Board

October 7, 2016

The Schwartz Center for Compassionate Healthcare announced three new appointments to its Board of Directors, one of whom is Mark E. Reynolds, CRICO President & CEO.


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