Recent Coverage

March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.


March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.


January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Four-Year Impact of an Alert Notification System on Closed-Loop Communication of Critical Test Results

  • October 30, 2014

In Research and Publication
Researchers evaluated the impact of an automated alert system, implemented in a 753-bed academic medical center, in reinforcing policy adherence for communicating critical imaging test results to referring providers.

The intervention, Alert Notification of Critical Results (ANCR) system, was implemented in January 2010. After four years, researchers concluded that the automated alerts system was successfully adopted and contributed to increased adherence to institutional policy with reduced workflow interruptions.


Article Citation

Lacson R, Prevedello LM, Andriole KP, O’Connor SD, Roy C, Gandhi T, Dalal AK, Sato L, Khorasani R.  Four-Year Impact of an Alert Notification System on Closed-Loop Communication of Critical Test Results. American Journal of Roentgenology. 2014;203:933-938.