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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Beth Israel Team Sets Target on ER Care

  • January 14, 2013

CRICO’s role, as a convener of patient safety leaders and sponsor of patient safety initiatives, is demonstrated in this Boston Herald article on “trigger” programs implemented in the emergency departments of three CRICO-insured institutions.


 This Boston Herald article provides a clear indication of how medical malpractice data can lead to safer and more efficient patient care.  As a result of a CRICO-sponsored initiative–the outcome of convening Leaders in Emergency Medicine across the Harvard medical community–a “trigger” process was established to reduce patient wait  time in the ER and optimize team communications. Positive results established, the program has now been implemented at three of CRICO’s insured organizations: Beth Israel Deaconess Medical Center, Cambridge Health Alliance, and Mount Auburn Hospital.

Read the full-text article:
Kantor I. Beth Israel team sets target on ER care. Boston Herald; 2013 Jan 14.

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