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Speaker’s Bureau Presentations

Listed here are events at which our sought-after presenters have appeared in the past, as well as those for the current year. You can also request a Strategies speaker for your patient safety event.

2017 Appearances

Speaker Event Details Date
Dana Siegal, RN, CPHRM
presenter
Event: Schwartz Center Compassion in Action
Topic: Annual Conference
Title: Remember When...The Evolution of Culture
 6/25–27
Dana Siegal, RN, CPHRM and
Gretchen Ruoff, MPH, CPHRM
presenters
Event: American Society for Healthcare Risk Management (ASHRM)
Topic: April Member Webinar
Title: Can We Talk? Communication Failures Lead to Patient Harm
4/13
Penny Greenberg, MS, RN, CPPS
presenter
Event: NCSBN APRN
Topic: 2017 Roundtable
Title: Diagnostic Timeliness, Accuracy and Closed Claims
4/4

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2016 Appearances

Speaker Event Details Date
Dana Siegal, RN, CPHRM and Gretchen Ruoff, MPH, CPHRM
presenters
Event: American Society for Healthcare Risk Management (ASHRM)
Topic: Annual Conference
Title: Can We Talk? Communication Failures Lead to Patient Harm
9/25–28
Dana Siegal, RN, CPHRM
presenter
Event: NPSF Lucian Leape Institute Forum & Keynote Dinner
Topic: 9th Annual Conference
Title: Remember When...The Evolution of Culture
9/15
Peter McCormack
panelist
Event: Physicians Insurers Association of America
Topic: Claims and Risk Management/Patient Safety Workshop
Title: Patient Transparency: The Benefits and Risks of Open Notes and Medical Memory Harm
9/7–9
Dana Siegal, RN, CPHRM
presenter and poster presenter
Event: Diagnostic Error in Medicine 2016
Topic: 1st European Conference, The Netherlands
Title: Diagnostic Vulnerabilities and Patient Safety in the Ambulatory Setting
6/30–7/1
Jock Hoffman
poster presenter
Event: The 18th NPSF Patient Safety Congress
Topic: The Heart of Safety
Title: Falling Through the Cracks: Malpractice Risks Associated with Miscommunication
5/23–25

Carol Keohane, MS, RN and Sunil Eappen, MD
plenary presenters

Event: New England Neonatology
Topic: Quality and Safety Forum
Title: Mitigating Risk and Improving Patient Safety in Newborn Medicine: Adopting a Proactive Approach
5/12
Barbara Szeidler, RN, BS, LNC, CPHQ
panelist
Event: Mass Coalition for Patient Safety 
Topic: 2016 Patient Safety Forum 
Title: Building Bridges In Primary Care
4/11

Carol Keohane, MS, RN and Maggie Janes, JD, RN
presenters

Event: Mass Coalition for Patient Safety
Topic: 2016 Patient Safety Forum 
Title: Primary Care Risk Reduction Initiative
4/11
Dana Siegal, RN, CPHRM
presenter
Event: HIMSS
Topic: Annual Conference & Exhibition
Title: HIT Safety Lessons Learned
2/29–3/4

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2015 Appearances

Speaker Event Details Date
Dana Siegal, RN, CPHRM
presenter 
Event: Institute for Healthcare Improvement
Topic: 27th Annual National Forum on Quality Improvement in Health Care
Title: Diagnosing the Diagnostic Dilemma
12/6–12/9
Katharine Schuler
presenter
Event: Massachusetts Neurologic Association
Topic: 2015 Fall Meeting
Title: Social Media and Online Reputation Management
11/5
Dana Siegal, RN, CPHRM
presenter
Event: Society to Improve Diagnosis in Medicine
Topic: 8th Annual Conference
9/27–9/29
Dana Siegal, RN, CPHRM and Barbara Szeidler, RN, BHA, LNC, CPHQ
poster presenters
Event: Society to Improve Diagnosis in Medicine
Topic: 8th Annual Conference
Title: Diagnostic Vulnerabilities and Patient Safety in the Ambulatory Setting
9/27
Barbara Szeidler, RN, BHA, LNC, CPHQ
presenter
Event: Massachusetts Society for Health Care Risk Management
Topic: Fall Educational Conference
Title: Building Risk Management and Patient Safety Bridges 
9/11
John Swift, MBA
presenter 
Event: Casualty Actuarial Society
Topic: Casualty Loss Reserve Seminar (CLRS) & Workshops
Title: Medical Professional Liability Claim Trends From Three Leading Databases
9/9–9/11
Dana Siegal, RN, CPHRM
presenter
Event: American Health Lawyers Association
Topic: Annual Meeting
Title: Health IT and Patient Safety: Evidence and Solutions
6/28–7/1
Richard Corder, MHA, FACHE & Heather Riah, MBA
presenters
Event: Cleveland Clinic
Topic: The 6th Annual Patient Experience: Empathy + Innovation Summit

5/17–5/20


Barbara Szeidler, RN, BHA, LNC, CPHQ
presenter
Event: National Patient Safety Foundation
Title: 17th Annual Patient Safety Congress
Title: Building Risk Management/Patient Safety Bridges
4/30–5/1
John Swift, MBA
presenter
Event: Crittenden Conferences
Topic: Medical Insurance Conference
Title: Health Care Professional Liability Claim Trends: The Perspective of 3 Leading Databases
4/12–4/14
Kashif Siddiqui, CFA
presenter
Event: Insurance Strategic Investment Summit
Title: Updating Your Methods For Managing Risk
3/24

Heather Riah, MBA
presenter
Event: Hospital Insurance Forum
Topic: Spring Membership Meeting
Title: Network Expansion and Patient Safety
3/22–3/25
Dana Siegal, RN, CPHRM & Carl Kallenberg
presenters
Event: Hospital Insurance Forum
Topic: Spring Membership Meeting
Title: Denied, Dropped, or Dismissed Claims
3/22–3/25
Richard Corder, MHA, FACHE
presenter
Event: The Governance Institute
Topic
: Leadership Conference
Title: Data-Driven Culture Change: Learning from Harm Events
3/15–3/18
Elizabeth A. Cushing, Esq.
presenter
Event: Massachusetts Medical Society
Topic: The Anatomy of a Malpractice Case
3/5
Richard Corder, MHA, FACHE
presenter
Event: The Governance Institute
Topic
: Leadership Conference
Title: Data-Driven Culture Change: Learning from Harm Events
1/18–1/21

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2014 Appearances

Speaker Event Details Date
Luke Sato, MD
presenter
Event: The Harvard Medical School Risk Management Update
Topic
: Risk Management Update for Physicians and Other Healthcare Professionals
Title: Pitfalls in Ambulatory Primary Care: A Medical Malpractice Perspective
12/12–12/13
Luke Sato, MD
presenter
Event: Obesity Week 2014
Topic
: Emerging Liabilities: Social Media, ACOs, EHRs and More
Title: EMR and Malpractice Risk
11/5
Luke Sato, MD
presenter
Event: Best Medical Practices: Maximizing Skills, Minimizing Risk
Title: CRICO Pearls for Best Medical Practices
11/1
Luke Sato, MD
presenter
Event: Boston University School of Medicine Scary Cases Conference
Topic
: Otolaryngology
Title: Patient Centered Risk Management: Otolaryngology Malpractice Pitfalls — Update 2014
10/31
Michael Barrington, Esq.
presenter
Event: PIAA Corporate Counsel Workshop
Title
: Alternative Risk Mechanisms—Recent Developments in the Industry
10/16–10/17
Richard Corder, MHA, FACHE
presenter
Event: The Beryl Institute
Topic: Patient Experience Roundtable
10/9
Dana Siegal, RN, CPHRM
presenter
Event: Society to Improve Diagnosis in Medicine
Topic: 7th International Forum
Title: Diagnostic Errors: The Elephant in Risk Management and Malpractice Insurers’ Offices
9/14-9/17
John Swift, MBA
presenter
Event: Willis
Topic: Annual Forum
7/16
Richard Corder, MHA, FACHE
presenter 
Event: Governance Institute
Topic: Leadership Conference
5/19
Carol Keohane, MS, RN
faculty
Event: National Patient Safety Foundation
Topic: 2014 Patient Safety Congress, Pre-Congress Workshop
Title: Using Patient Safety Organizations to Improve Quality, Safety, and Efficiency in Health Care
5/14
Carol Keohane, MS, RN
Sunil Eappen, MD
presenters
Event: Agency for Healthcare Research and Quality
Topic: 6th Annual Meeting of Patient Safety Organizations (PSOs)
Title: Use of the PSO after the Boston Marathon Bombings to Improve Emergency Delivery of Care: From onsite to the operating room
4/23-4/25
Richard Corder, MHA, FACHE
presenter
Event: The Beryl Institute
Topic: Patient Experience Conference
Title: Achieving Service Excellence Through Personal Accountability
4/7-4/9
Arvind P. Kumar, HIMSS
presenter
Event: Casualty Actuarial Society
Topic: 2014 Ratemaking and Product Management Seminar
Title: Medical Professional Liability Issues and Trends for 2014 and Beyond
4/1
Dana Siegal, RN, CPHRM
presenter
Event: HIF
Topic: Spring Membership Meeting
3/24-3/26
Dana Siegal, RN, CPHRM
presenter
Event: MMIC - WEBINAR
Topic: Diagnosis Error
Title: Code Blue: Diagnostic Error in the Emergency Department
3/12
1:00PM (EST)
Richard Corder, MHA, FACHE
presenter
Event: Governance Institute
Topic: Leadership Conference
3/10
Richard Corder, MHA, FACHE
presenter
Event: Leaders Board for Service Excellence
Topic: Semi-Annual Meeting
02/05-02/07
Richard Corder, MHA, FACHE
presenter

Event: The Beryl Institute - WEBINAR
Topic: Physician Engagement
Title: Engaging Physicians in CAHPS Improvement
2/4

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2013 Presentations

Speaker Event Details Date
Dana Siegal, RN, CPHRM
presenter
Event: ASHRM
Topic: 2013 Annual Conference & Exhibition
Title: Case Study: Communication Breakdowns that Drive Diagnostic Failure in the ED
10/30
Richard Corder, MHA, FACHE
presenter
EventGovernance Institute: Leadership Conference
Topic: Data-Driven Patient Safety
Title: From Malpractice to Best Practice: Using Data to Save Lives
10/20–10/23
Richard Corder, MHA, FACHE
presenting, Oct. 21, 1-2:00pm
EventHealthStream: Summit 2013
Topic: Better Outcomes in the Delivery of Patient Care
10/15–10/17
Richard Corder, MHA, FACHE
speaking Sept. 18, 5:00pm
EventQuality Colloquium: Annual Colloquium
Topic: Patient Safety, Quality Enhancement & Medical Error Reduction
Title: Achieving the Outcomes we Deserve — How to Use Data and Best Practices Effectively
9/18–9/20
Richard Corder, MHA, FACHE
poster presentation
Event: NPSF
Topic: Annual Patient Safety Congress
Title: Leveraging Data to Manage Surgical Risk
5/08–5/10
Carol Keohane, MS, RN
presenters
 Event: ACOG
Topic: Annual Clinical Meeting
Title: Maternal Mortality/Morbidity Data Presentation
5/04–5/08
Dana Siegal, RN, CPHRM
presenter
EventEMPSF 3rd Annual Emergency Care Patient Safety Summit
Topic: Patient Safety
Title: Innovations for Change
4/30–5/02
Elizabeth A. Cushing, Esq.
panelist
Event: Crittenden 
Topic: Medical Insurance Conference
Title: Emerging Trends in State Legislation Regarding Medical Malpractice 
4/16-4/18
Dana Siegal, RN, CPHRM
poster presentation
Event: Healthcare Systems Process Improvement Conference 2013
Title: Leveraging Data to Manage Surgical Risk
3/01–3/04
Richard Corder, MHA, FACHE
presenter

EventThe Governance Institute's Leadership Conference
Title: Malpractice to Best Practice: Using Data to Save Lives
2/11

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2012 Appearances

Speaker Event Details Date
Richard Corder, MHA, FACHE
webinar presenter
EventAmerican College of Physician Executives
Topic: Patient Safety
Title: The Emperor has no Clothes-Creating a Culture of Safety to Reduce Risk
12/4
Bob Hanscom
presenter
Event: Society to Improve Diagnosis in Medicine
Topic: 5th International Conference; Diagnostic Error in Medicine
Title: Diagnostic Error Associated with Inappropriate Testing
11/12
Michael Barrington, Esq.
presenter
Event: PIAA Corporate Counsel Workshop
Title
: Healthcare RRGs and Captives: Opportunities and Challenges
10/18–10/19
Richard Corder, MHA, FACHE
presenter
Event: Adventist Health
Topic: Physician Leadership Symposium
Title: Using Data to Save Lives
10/17
Gretchen Ruoff, MPH, CPHRM
presenter
Event: ASHRM
Topic: Annual Conference & Exhibition
Title: Managing Error in an Ambulatory Setting
10/10
Bob Hanscom 
key note speaker
Event: ASHRM
Topic: Annual Conference & Exhibition
Title: Diagnosing Safety
10/9
Dana Siegal, RN, CPHRM
presenter
Event: American College of Emergency Physicians
Topic: Scientific Assembly: Critical ED Management & Issues
Title: Communication Breakdown Drives Diagnostic Faliure in the ED
10/9
Richard Corder, MHA, FACHE
presenter
Event: MA American College of Physicians
Topic: Malpractice 101
Title: From Malpractice to Best Practice
9/13
Richard Corder, MHA, FACHE
webinar presenter
Event: American College of Physician Executives
Topic: Patient Safety
Title: The Emperor has No Clothes-Creating a Culture of Safety to Reduce Risk
Fall 2012
Bob Hanscom
Moderator and Presenter
Event: Johns Hopkins
Details TBD
Fall 2012
Dana Siegal, RN, CPHRM
presenter
Event: Emergency Medical Patient Safety Foundation 6/1
Dana Siegal, RN, CPHRM
webinar** presenter
Event: Emergency Medicine Patient Safety Foundation
Topic: Emergency Medicine Risk
Title: Code Blue: Diagnostic Error in the ED
6/1
Bob Hanscom 
presenter
 Event: Harvard Anesthesia Conference
Title: How Small Data  Sets Can Compel  Important Change
5/14– 5/18
Dana Siegal, RN, CPHRM
attending
 Event: PIAA Medical Liability Conference 5/9– 5/12
Richard Corder, MHA, FACHE
attending as Board Member
Event: Beryl Institute Patient Experience Conference
4/25– 4/28


Richard Corder, MHA, FACHE
attending as Fellow

Event: 2012 ACHE Congress on Healthcare Leadership 3/17– 3/22
Richard Corder, MHA, FACHE
presenter
Event: HIF Annual Conference 3/25– 3/28
Richard Corder, MHA, FACHE
presenter
Event: Healthstream Summit: People Improve Outcomes 2012 3/7–3/8
Richard Corder, MHA, FACHE
presenter
Event: Leaders Board Bi-Annual Meeting 2/1–2/3

**There is a $249 fee for this webinar.  

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2011 Appearances

Speaker Event Details Date
Dana Siegal, RN, CPHRM, Richard Corder, MHA, FACHE
poster session members
Event: IHI 23rd Annual National Forum on Quality Healthcare
Title: A Data-Driven Approach to Managing Surgical Malpractice Risk
12/04 – 12/07
Dana Siegal, RN, CPHRM, Richard Corder, MHA, FACHE
presenters
Event: The Doctors Company Joint Colloquium with Healthcare Safety Research Institute
Topic: From Malpractice to Best Practice
Title: Validate Your Malpractice Risks
11/11
 Heather Riah
panel member
Event: PIIA Underwriting Workshop
Title: OB Simulation
11/02
Richard Corder, MHA, FACHE
presenter
Event: Risky Business: Great Expectations
Topic: Managing and Facilitating changes in perception, culture, systems and practices to optimize patient care and quality.
Title: Expectations in a Service Industry
10/31 – 11/02
Luke Sato, MD
presenter
Event: Risky Business: Great Expectations
Topic: Managing and Facilitating changes in perception, culture, systems and practices to optimize patient care and quality.
Title: Learning from Error
10/31 – 11/02
Dana Siegal, RN, CPHRM Event: ASHRM
Topic: Risk & Resilience: responding to the changing healthcare industry
Title: Code Blue: Communication Breakdown Drives Diagnostic Failure in the ED
10/16 – 10/19
Bob Hanscom
presenter
Event: Physicians Health Services/Massachusetts Medical Society
Topic: Caring for the Caregivers VII
Title: Strategies for support and coping following an adverse event or malpractice suit
10/13 –10/14
Bob Hanscom
presenter
Event: PIIA Underwriting Workshop
Title: Hospital Credentialing—What Does It Mean?
10/05 – 10/07
Bob Hanscom
co-presenter
Event: American Academy Otolaryngology
Title: Apology and Disclosure
9/13
Richard Corder, MHA, FACHE
presenter
Event: The Tenth National Quality Colloquium
Topic: Keynote and Closing Plenary Sessions
Title: The Patient IS Quality Improvement (keynote), Improving the Patient Experience (closing)
8/15 – 8/18
Dana Siegal, RN, CPHRM and Gretchen Ruoff, MPH, CPHRM
panel members
Event: Crittenden Medical Insurance
Topic: (a) Mining Medical Malpractice Data to Identify Risks; (b) Mitigating Risks by Building an Effective Patient Safety Profile; (c) Patient Safety in Action
Title: How to Identify and Mitigate Medical Malpractice Risk in Your Organization
4/22

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