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Speakers Bureau: Meet our Presenters

CRICO has a team of dynamic individuals who appear as featured presenters for gatherings of hospital and clinical leaders, academic medical centers, as well as local and international health care and insurance organizations. Presentations reveal the value derived by applying clinical coding and analysis to medical malpractice claims data. 

Kathy DwyerKathy Dwyer, MSN, RN
Senior Program Director, Patient Safety
Ms. Dwyer speaks about the following clinical areas:

  • Surgical safety and risk management 

Penny Greenberg, MS, RN, CPPSPenny-Greenberg
Senior Program Director, Strategies
Ms. Greenberg speaks about:

  • Obstetrical safety and risk management
  • Nursing
  • Culture & Teaming

Lisa HeardLisa Heard, MSN, RN CGRN
Senior Program Director for Patient Safety and Education
Ms. Heard speaks about the following clinical areas:

  • CME and Education
  • Obstetrical safety and risk management
  • Gastroenterology 

Maggie Janes Maggie Janes, RN, JD
Program Director, Patient Safety
Ms. Janes speaks about the following clinical areas:

  • Primary Care Risk
  • Emergency Medicine

Carol_Keohane_web_©Ken_KotchCarol Keohane, MS, RN
Assistant Vice President, Patient Safety
Ms. Keohane speaks about:

  • Using Patient Safety Organizations to improve health care safety and quality
  • Obstetrical risk management and quality improvement

Heather_Riah_web_©Ken_KotchHeather Riah, MBA
Senior Vice President and Chief Operating Officer
Ms. Riah speaks about:

  • Using data to drive change
  • The power of comparative data

Gretchen_Ruoff_web_©Ken_Kotch Gretchen Ruoff, MPH, CPHRM
Senior Program Director for Patient Safety Services, Strategies
Ms. Ruoff speaks about:

  • Managing error in an ambulatory setting
  • Mining malpractice claims data
  • Patient safety

Ms. Ruoff addresses the following clinical areas: surgery, diagnosis, ambulatory, emergency medicine, obstetrics, radiology, and anesthesia

 

Luke_Sato_web_©Ken_Kotch Luke Sato, MD
Senior Vice President and Chief Medical Officer
Dr. Sato speaks about:

  • Learning from error
  • Liability prevention
  • Managing risks in ambulatory primary care

Dana_Siegal_web_©Ken_KotchDana Siegal, RN, CPHRM 
Director of Patient Safety, Strategies
Ms. Siegal speaks about:

  • Risk management
  • Team communication
  • Patient safety

Ms. Siegal addresses the following clinical areas: surgery, diagnosis, ambulatory, emergency medicine, obstetrics, radiology, and anesthesia

 

John_Swift_web_©Ken_KotchJohn Swift, MBA
Director Systems and Software, Strategies
Mr. Swift speaks about:

  • Leveraging captive insurers to improve patient safety
  • Medical practice liability

Barbara SzeidlerBarbara Szeidler, RN, BHA, LNC, CPHQ
Senior Patient Safety Program Director
Ms. Szeidler addresses the following clinical areas:

  • Ambulatory Care
  • Anesthesia
  • HIT