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CRICO Coverage & Benefits

COVID-19 Resource Page

Information for Our Health Care Community

During this crisis, we communicated several changes to support members.  We clarified coverage, created an abbreviated application, and eased requirements for physicians and certified nurse midwives (CNMs) returning to clinical practice.

New insurance policy riders were approved by the CRICO Vermont board to ensure that medical malpractice coverage is available under our domestic and international medical professional liability (MPL) policies for physicians providing telemedicine services across state lines.

We also implemented a solution for members who want to provide insurance to clinicians onboarded to help with the crisis who do not currently have insurance or insurance that would extend to such work. The CRICO Vermont board has approved new insurance policy riders to address this need and approved a recommendation to waive premium for all providers who join our member institutions exclusively to help respond to the COVID-19 crisis.

Your Policy Covers Telemedicine

During the spread of COVID-19, many clinicians turned to alternative solutions to deliver care safely. Telemedicine is one such solution. CRICO has compiled a list of FAQs along with suggested guidelines from reputable sources. Federal and state requirements related to telemedicine are evolving rapidly.

If you need further assistance, please email Melissa Kemp, Vice President CRICO Underwriting or call 617.450.6835.





CRICO Staff and Systems

CRICO is committed to supporting our insured community throughout these unusual times and have put systems and measures in place to ensure our ability to provide uninterrupted support and service.


Complying with COVID-19 guidelines set by MA State and our national public health leaders, and putting the highest priority on the health and safety of our employees, we are leveraging available technology solutions, allowing us to conduct business remotely. While all travel and in-person meetings have been suspended, we are otherwise able to conduct business as usual and expect to be returning to the office in September.