“Every error should be evaluated for whether it needs to be disclosed,” said Dr. Sato, adding, “The nuances are challenging. We are currently learning how best to do it.” As an example of the tremendous recent local efforts surrounding reporting and apologies, Dr. Sato cited Boston’s Brigham and Women’s Hospital.

Citation for the Full-text Article

Kusterbeck S. Disclosure of Errors Not Documented — Even if Patient Seriously Harmed. Medical Ethics Advisor. December 1, 2017; 136-137.

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The impact of incident disclosure behaviors on medical malpractice claims.

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