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CRICO Contact Options

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How Can We Help You?

Use Our Contact Directory or Submit a Request Form

If you have not found what you were looking for, please fill in the form below and it will be directed to the appropriate member of our staff, who will respond promptly. Or, you can call us at 617.450.5500.

CRICO is open for regular business Monday through Friday from 8:30 5:00 p.m.

After regular business hours, please leave a detailed message (excluding sensitive information) and someone will respond as quickly as possible.


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History/Loss Run Requests

Make your request: Claims History Requests Page

Underwriting/Confirmation of Coverage/Insurance

CRICO members

Phone: 617.450.8219 or toll free: 877.763.2742 
Fax: 617.450.8297 

Patient Safety Resources and Education

CRICO members          

Email Lisa  or call 617.450.6822   

Strategies clients and unaffiliated inquiries

Email: Gretchen Ruoff or call  617.450.5571

Media Requests 

Email: Missy Padoll or call 617.450.6841

General Inquiries


1325 Boylston Street
Boston, Massachusetts 02215

Phone: 617.450.5500
Toll Free: 877.RMF.CRICO (1.877.763.2742)
Fax: 617.450.8299