Urgent Care Access

What Works: Effective Practices for Office-based CareProvider Access
Urgent Care Access

Recommendation: Patients are able to access office for urgent needs.

 Exemplary Practice

The practice provides for 24-hour triage and access to care through its urgent care and inpatient facility

Benefits:
  • Provides for high clinical skill level of response
  • Enhances continuity of care
In practice at: MIT OB/Gyn Department (MIT)


 Effective Practice
The practice maintains open sessions for urgent care visits
Benefits:
  • Promotes access, decreases ED use
  • Increased likelihood of direct access to a provider familiar with the patient
  • Reduces reliance on urgent care centers
In practice at: Downtown Primary Care (MGH), Beacon Hill Primary Care (MGH), South Shore Medical Center (HVMA), PPOC (most sites), MAH Waverly Primary Care


View more from What Works: Effective Practices for Office-based Care