 Effective Practice
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Each patient is given a pamphlet that contains information on:
- Office hours
- Laboratory testing
- Financial policies
- Physician demographics
- Referral request process
- Prescription refills
- Triage process
- Accessing test results
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| Benefit: Instructions are well noted and easy to follow |
Common practice
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Effective Practice
|
Each physician’s business card lists the page operator with instructions to request the MD
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| Benefit: Provides instructions for contacting a physician. |
Common practice
|
