Provider Availability

What Works: Effective Practices for Office-based CareTelephone Triage
Provider Availability

Recommendation: Providers are available for critical calls.

Source: CRICO/RMF Office Practice Handbook


 Exemplary Practice

Development of a centralized workstation shared by available physicians and nurses

Benefit: Physicians are readily available for critical calls and discussions
In practice at: Newton-Wellesley Internists (NWH)


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