 Exemplary Practice
| - A referral form is completed by the physician.
- The appointment for the specialist is made by the office manager (while patient waits).
- The LPN creates an envelope for the patient, including: time/date of the referral, a copy of the referral, and any special instructions.
- The appointment is logged electronically. The LPN tracks appointments and makes remidner calls one week in advance of the appointments. Missed specialist appointments are rescheduled by the office.
- Specialist reports are forwarded to the physician for review. They are dated and filed in a separate paper medical record with an additional note in the EMR.
- The patient is notified of the consult report and new treatment plan recommendations.
- The electronic list is used to reconcile and outstanding referrals and receipt of the specialist reports.
| Benefits: - Coordinated referral process.
- Enables reconciliation.
- Documents patient awareness.
| In practice at: PPOC Community Pediatrics
| Exemplary Practice
| Electronic referral system (NOAH) | | Benefit: Simplifies coordination of the referral process | In practice at: Medical Treatment Center of Saugus (NSMC), Peabody Medical Associates (NSMC), Office of Dr. Alain Chaoui (NSMC), Office of Dr. William Macomber (NSMC), Office of Drs. Gottschall and Van Dam (NSMC), Office of Drs. Kaufman and Moynihan (NSMC), Brookside Community Health Center (BWH), Newton-Wellesley Internists (NWH), Southern Jamaica Plain Health Center, Brigham and Women's Physician Group
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