Multilingual Education Materials

What Works: Effective Practices for Office-based CareLanguage Interpretation
Education Materials

Recommendation: The practice has education materials available in other languages as appropriate for its patient population.

Source: CRICO/RMF Office Practice Handbook



 Effective Practice
Teaching materials are available in a variety of languages
Benefits:
  • Reinforces oral teaching.
  • Enhances understanding.
  • Pamphlets allow patients to choose additional information that they are reluctant to discuss with their PCPs.
In practice at: Brookside Community Health Center (BWH), Dorchester House (BWH), Martha Eliot Health Center (BWH), CHA (all sites)


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