Follow-up Care

What Works: Effective Practices for Office-based CareTracking of Test Results
Follow-up Care

Recommendation: Evidence that patient received follow-up care as planned, or the patient’s refusal of care is documented.

Source: CRICO/RMF Office Practice Handbook


 Exemplary Practice

Patient telephone appointment

Benefits:
  • Ensures follow-up of abnormal results
  • Relatively easy to create
In practice at: Wellesley (HVMA), Copley (HVMA)


 Exemplary Practice

Practice based tickler system where the MD will ask MA to track follow-up on concerning findings

Benefits:
  • Ensures follow-up of abnormal results
  • Manual system, easy to create
  • Designated staff person to oversee
In practice at: About Women by Women (NWH)


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