James B. Conway
Jim Conway is Senior Fellow at the Institute for Healthcare Improvement [IHI] and Senior Consultant at the Dana-Farber Cancer Institute [DFCI]. From 1995-2005, he served as Executive Vice President and Chief Operating Officer of DFCI. Prior to joining Dana-Farber, he had a 27-year career at Children’s Hospital, Boston in Radiology Administration, Finance, and as Assistant Hospital Director for Patient Care Services. His areas of expertise and interest include executive leadership, patient safety, change management, and patient-/ family-centered care.
He holds a Master of Science degree from Lesley College, Cambridge, MA and has received their Community Service Award. An Adjunct Faculty member at the Harvard School of Public Health, Jim is the 2001 winner of the first Individual Leadership Award in Patient Safety by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and the National Committee for Quality Assurance (NCQA). A Diplomat of the American College of Healthcare Executives, he received their 1999 Massachusetts Regents Award as Healthcare Executive of the Year. He is a member of the IOM Committee on Identifying and Preventing Medication Errors, is an Advisor to the Massachusetts Coalition for the Prevention of Medical Errors, a Distinguished Advisor to the National Patient Safety Foundation, and a member of the JCAHO Sentinel Event Alert Advisory Group. Conway is Chairman of the Board of the Health Care Dimensions Hospice, a member of the Clinical Issues Advisory Council of the Massachusetts Hospital Association, a member of the executive committee of the Medical, Academic and Scientific Community Organization (MASCO), a board member of Medically Induced Trauma Support Services (MITSS), and a longtime member of the board of the Ronald McDonald House in Boston. Revised: May 1, 2005
