Diagnostic Failures Prompt Referral Changes

Armed with its own malpractice data, a large group practice uses an existing electronic record system to ensure that when its doctors order a referral, the referral actually takes place.		Listen
		Transcript

Legal Report: Benefits and Risks of Using Guidelines

One physician expert argues that wider use of clinical guidelines will improve patient safety, while a seasoned defense attorney offers some cautions.		Listen
		Transcript

Think Like a Designer to Make Care Safe

An expert in process design describes obstacles and solutions when improving health care delivery.		Listen
		Transcript

Listen to the Program 2, 2009 issue of Resource here.