Resource presents interviews with experts in patient safety and risk management, case abstracts and legal reports. A bi-monthly publication, Resource qualifies for Massachusetts risk management requirement for continuing medical education (CME) credit.
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Download the entire issue as a single MP3. Right-click here and select "Save Target As..." | Make a CD Or, listen to individual Program 2, 2008 issue segments below.
Physicians who express empathy get higher ratings by their patients on other care issues.
Care required better resident supervision, closer follow-up on ordered test.
Research points to flawed hand-offs, judgment, and supervision.
Fetal monitor strips, family history forms, and other non-medical record documents need to be preserved.