Monday, May 8, 2006, 5:30-7 pm The Inn at Longwood Medical Longwood Hall 342 Longwood Avenue Boston, Massachusetts
CRICO/RMF, the Kenneth B. Schwartz Center, and the Massachusetts Medical Society invite you to an interactive forum led by Jim Conway, Senior Fellow, Institute for Healthcare Improvement, and Senior Consultant, Dana-Farber Cancer Institute
A video of patients and families sharing how poor communication made a difficult health care experience worse. When Things Go Wrong: The Patient Perspective was produced by CRICO/RMF and Tom Delbanco, MD, Beth Israel Deaconess Medical Center.
A case presentation where communication went well despite an adverse outcome.
A discussion moderated by Jim Conway on what patients want and expect from clinicians, and the practices clinicians can adopt to improve communication with their patients.
The talk is open to clinicians, patients and the general public. Refreshments will be served.
This activity has been approved for a maximum of 1.5 AMA PRA Category 1 Credits.™
